FAO-AR/Credit Collections Agent OT1

AR/Credit Collections Agent Level 1

Full Time Clerical

Sarasota, FL, US

Salary Range:17.0000 To 20.0000 (USD) Hourly

JOB POSTING - AR/Credit Collections Agent OT1

“Investing in YOU”

Are YOU looking for a career where YOU can grow and develop into the industry standard?

Are YOU ready to be part of a Team Centric department supporting each other?

Are YOU passionate about customer service?

Then consider joining the VWi Team!

VWi is a leading business-services provider relied upon by our global clients to transform their businesses into leaner, more dynamic, agile, and efficient operations.

Our generous benefit package offers:

• Health insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA) & (DCA)
• Dental insurance
• Vision insurance
• Short/Long Term Disability
• Basic Life & AD&D insurance (100% employer funded)
• Employee Teladoc (100% employer funded)
• Voluntary Employee, Spouse, & Child Life
• Legal Services
• Allstate benefits including Critical Illness, Accident &, Hospital Indemnity
• 401k
• Generous Employee Referral Program.

We promote a healthy work/life balance by offering generous paid time off including 8 paid holidays, 96 hours (12 days) of PTO annually which increases with tenure, and more.

To promote physical, mental, emotional and financial wellness VWi offers:

• Monthly breakfasts
• High tech training room
• Monthly Lunch and Learns
• Variety of outdoor and indoor games (cornhole, puzzles, games, and more)
• Bright and equipped break areas
• Gazebos on the outdoor patio
• Over 1,200 FREE training courses available for career development
• Health Fairs
• and so much more…

VWi is a national Business Process Outsourcing organization that provides innovative people, process, and technology solutions for companies across various business sectors from mid-size ($1B in revenue) to the Fortune 500. Our services include Procure to Payment (Purchasing and Accounts Payable), Credit to Collect (Accounts Receivable management), and Record to Report (Treasury and Audit Accounting).

Essential Job Functions:

• Review customer accounts and apply credit policy to release or hold orders
• Accurately research accounts and have the ability to explain the account/invoice to the client/customer
• Work with client internal departments to verify disputes and process payments
• Understand client objectives and tailor work product to achieve same
• Maintain orderly and complete detailed documentation on all accounts and collection efforts
• Maintain professional working relationships with customers, clients, and coworkers at all times
• Other duties as assigned

Knowledge, Skills, and Abilities

• Strong organization skills; ability to multi-task
• Certified or Hands-on experience with Microsoft (Word, Outlook and Excel) preferred
• Language fluency in Spanish or French is a plus

Education and Experience

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
• This position will not require travel - up to 0%
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements

**Smartphone with the ability to download an authenticator app is required.**

We are committed to diversity in the workplace.

Must be authorized to work in the U.S.

Hire VETS GOLD Medallion Award Winner!

Equal Opportunity Employer - E-Verify Employer - Drug Free Workplace

Transitioning Teachers, Veterans and Veteran family members are encouraged to apply!