Family System Matcher - Coordinated Entry System for Interim Housing

Job Description

The Housing Matcher serves as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care for contracted agencies as well as adhering to the mission of St. Joseph Center.

**ESSENTIAL DUTIES & RESPONSIBILITIES **

The Housing Matcher’s key areas of responsibility include:

Key Areas of Responsibility:

• Connect homeless families in need of crisis housing and searching for permanent housing to the most appropriate housing resource in a systematic and efficient manner.

Essential Duties:

• Administer client databases including generating and analyzing reports, user management, and adherence to Homeless Management Information Systems policies and procedures.
• Facilitate the prioritization process, work with CES team to create efficient shelter and housing process, adapt process when system barriers are identified.
• Ensure collective impact model is implemented among agencies.
• Manage information in the SPA 5 CES database, use CES database to match families to appropriate housing resource, notify identified agencies that match has been made, track acceptance of match made and document in CES database, confirm housing outcome by documenting in CES database
• Provide on-going support to SPA 5 agencies regarding the CES database – support at times will require travel to agencies in the community.
• Provide community outreach in SPA 5 to engage new partner agencies, attend all SPA 5 CES meetings, consultation with the CES team, create standard CES database protocol to ensure integration among SPA 5 agencies.
• Run Weekly Data Quality reports to ensure agencies are entering data correctly, work with CES agency staff to fix any data quality issues, create reports as directed
• Remain informed on CES database updates and train partner agencies on any changes, participate in all SPA wide CES Matcher trainings, other duties as assigned by the CES team.

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

Qualifications

QUALIFICATIONS

Knowledge, Skills & Abilities:

• Must be highly motivated and a self-starter. Must have the ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent administrative and organizational skills.
• Strong time management, data analysis skills, great attention to detail, and the ability to multitask.
• The ability to make decisions independently and in collaboration with staff across your region and external partners
• Demonstrated ability to manage detailed reports, pay close attention to detail, and work under deadlines by multi-tasking and appropriately prioritizing while maintaining flexibility
• Must have excellent communication skills, including the ability to clearly present data to a variety of audiences.
• A bilingual background is a plus.
• The position requires an ability to work flexible hours including some early mornings and evenings.

Experience:

• Experience with database software such as Microsoft Access or SQL
• Experience with visualization and mapping tools such as Visio, Tableau, GIS
• Some community organizing and/or coalition building experience
• Some experience in providing direct services to homeless/formerly homeless people

Education:

• Bachelor’s degree or higher from an accredited college or university in social work, social sciences, public administration, public health, or a related field.

Direct Reports:

• This position has no direct supervisory responsibilities.

Computer Skills:

• Computer literacy required. Must be proficient in Internet research, database programs and be willing to learn other applications. Experience with Homeless Management Information Systems highly desirable.
• High proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and widely supported internet browsers.

Certificates, Licenses and Registrations:

• Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Valid automobile liability insurance.

Travel Requirements:

• To and from the work site(s) and to meetings and trainings as needed.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

EEO:

SJC (St. Joseph Center) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or status as a veteran. In addition to federal law requirements, SJC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Benefits:

Excellent Benefits package available.

Additional Information

Status: Full-Time/Non-Exempt

Salary: $22 - 22.50/hr

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf