Family Case Manager (Ft)

• Implement the PAT model to fidelity with families
• Develops Family Support Plans that are updated at least monthly and signed by clients and support worker, which incorporate goals for both adults and other children in the family if appropriate.
• Meets with families on case load face to face in the home environment to review progress on Family Support Plan, and to follow-up on tasks and services. Frequency of visits are based on PAT standards.
• Networks with COH and other community resources for housing, employment, substance abuse treatment, mental health treatment, training, child and family services, etc., and makes referrals as appropriate. Progress on referrals provided, to include follow up, should be documented in the DCRS database
• Completes required assessments and screenings with families at designated intervals, e.g., ASQ-3, ASQ: SE-2, PHQ-9, Adult Adolescent Parenting Inventory, and the Abusive Behavior Inventory. All completed assessment should be scanned in the DCRS database.
• Meets weekly with the PAT Program Coordinator for 90-minute reflective supervision sessions. Communicates about client and case management issues in person, via e-mail, or by phone with supervisor as needed outside of regularly scheduled meetings.

• Develops Family Support Plans, that are updated at least monthly and signed by clients and support worker,, which incorporate goals for both adults and other children in the family if appropriate. Emphasis on ensuring appropriate health care goals;
• Meets with families on case load face to face in the home environment to review progress on Family Support Plan, and to follow-up on tasks and services. Frequencies of visits are based on HFA standards.
• Networks with COH and other community resources for housing, employment, substance abuse treatment, mental health treatment, training, child and family services, etc., and makes referrals as appropriate;
• Completes required assessments and screenings with families at designated intervals, e.g. Parent Survey, ASQs, PHQ, etc;
• Meets weekly with the Family Case Management Coordinator for 90 minute reflective supervision sessions. . Communicates about client and case management issues in person, via e-mail, or by phone with supervisor as needed outside of regularly scheduled meetings;

• A.A. or B.A in Human Services field (social work, early childhood education, family studies, or psychology) or equivalent professional experience preferred. A high school diploma is required.
• For Bachelor’s of Social Work degree or Master’s of Social Work degree holders, the appropriate DC license must be obtained prior to start date
• Experience providing public health education (ex. reproductive health, smoking cessation, child development, and/or parenting) to at-risk populations.
• Demonstrated cultural competence in communicating with underserved, diverse populations.
• Ability to conduct home visits. Valid driver’s license and vehicle required, as well as proof of auto insurance required.
• All COH staff must be vaccinated against COVID-19 and Booster (when eligible) prior to starting. We will accept religious or medical exemptions applicable by law

• 8-hour workdays, which include a paid lunch.
• 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service), and 12 days of paid sick leave on an annual basis.
• Annual performance-based raises, up to 5% of your annual pay.
• Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff.
• Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year.
• Ongoing internal leadership training for supervisors.
• Diversity, equity, and inclusion training and initiatives for all staff.
• Ongoing wellbeing activities, culture compact activities, and trauma-informed care initiatives.
• Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield.
• Life insurance, short-term disability, and long-term disability insurance.
• 403(b) Retirement Plan.
• Flexible Spending Accounts for medical and dependent care reimbursable expenses.
• Transportation pre-tax payroll deduction for the metro.
• Tuition Reimbursement for graduate studies.
• Employer paid lunchtime.
• And much more!

Community of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For nearly 40 years, we have provided healthcare, housing, and supportive services for low-income, underserved, and homeless people in Washington DC. As a Federally Qualified Health Center, we provide medical, dental, behavioral health, and care coordination services for the whole family at three locations in DC. Community of Hope also has a strong emphasis on maternal and child health, with a midwifery practice and the only free-standing birth center in DC. In 2020, Community of Hope provided about 28,400 medical visits, 7,000 dental visits, and 10,000 behavioral health visits for about 11,000 patients. Community of Hope is also providing community walk-in COVID testing and COVID vaccines. Community of Hope is also one of the largest providers in DC of housing and support services for families experiencing homelessness.  Through providing these programs, we live out our mission to improve health and end family homelessness to make Washington, DC more equitable.