Fabricator Operations Manager

About us: FreePower (www.freepower.io) has developed an industry-changing technology that turns countertops into wireless chargers. We were just named Best in Show at KBIS, the most coveted award in the industry, for FreePower's combination of innovation, design excellence, and compelling functionality. At our core we are a fast-moving tech company with over 230 patent assets behind our tech.

Position overview: We're seeking a strong Fabricator Operations Manager to support our sales & fabricator training efforts as we implement FreePower across the industry. If you're self driven and passionate about meaningful products, working in a fast paced and dynamic environment, and contributing to the growth of groundbreaking technology, we encourage you to apply. Working full time in our Phoenix, AZ office is required.

As a Fabricator Operations Manager at FreePower you will play an important role in the onboarding and growth of our FreePower for Countertop solutions. The purpose of this role is to support countertop fabricators in the preparation, milling, and installation of countertops to ensure the highest quality implementation of FreePower. You'll also develop new processes to implement our tech into countertops through new tools, fixturing, and approaches that are trainable, scalable, and repeatable. You'll collaborate with cross-functional teams to ensure exceptional end user experiences, including our engineering and sales team. You should have proficiency in CRM's (Hubspot preferred), customer management, technical understanding of CNC operations/ programming and communication. These skills will drive the successful implementation of FreePower in projects that set new standards in usability, responsiveness, and functionality when integrating wireless charging into everyday surfaces. You'll be the ultimate source of knowledge working with countertop fabricators all over the US and ultimately the world.

Responsibilities:

• Provide countertop fabrication training which is customized to meet the needs of stone fabricators for the fabrication and installation of the FreePower wireless charger.
• Respond to customer situations as needed and/or assigned for the purpose of resolving immediate project concerns.
• Travel to fabricator locations to provide hands-on support and knowledge of the programing, machine use, and installation of the FreePower wireless charger.
• Interpret drawings and sketches from engineering and help communicate these with our countertop fabrication network.
• Verify tool dimensions using measuring instruments such as calipers, gauge blocks, micrometers and dial indicators.
• Develop new processes to optimize fabrication and installation of our tech
• Work with tool vendors to develop and source new tools and fixtures
• Knowledge in running EDM a plus
• CNC programming experience a plus.
• CAD/CAM Software experience a plus
• Knowledge of stone fabrication equipment operations and processes
• Stone fabrication shop experience a plus.
• Experience using a CRM is a plus.
• Ability to travel 50-75% of the time in local and adjacent markets.