Address
Form of workJOB SUMMARY:
Parkwest Casino is searching for an exceptional and talented Food & Beverage Service Supervisor oversees and coordinates day to day operations of the Casino Services (Front of the House). Plans, organizes, directs and train to achieve objectives in sales, cost, and other activities of an organization or department that serves food and beverages.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Directly supervises all casino service staff assigned to his/her shift in accordance with the organization's policies and applicable laws including casino servers, Lead Porters, Porters, Bartenders, Barbacks, Deli Attendants and Food Cashiers.
- Trains new staff. Objectively evaluates current staff and makes necessary recommendations for appraisal, discipline and all aspects of performance by following company policy and procedures and adhering to labor laws in a fair and consistent manner.
- Responsible for camera reviews as needed and reporting and documenting all investigation/review findings for appropriate action.
- Takes summary reports on cashiers in casino services, team cafe, legends deli and all service bars.
- Responsible for compliance to Liquor Liability during the assigned shift.
- Initiates requisitions, work orders, incident reports, history sheets, accident reports and other department paperwork for supervisor's approval.
- Responsible for payroll adjustments and vacation requests are submitted to the F&B office in a prompt manner in compliance with Wage & Hour laws.
- Completes daily front of the house shift inspection checklist.
- Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with casino policies and procedures.
- Ensures compliance with all Food and Beverage controls including requisition of goods, cash handling procedures and server/bartender protocols.
- Takes summary reports on cashiers in casino services locations such as Team Cafe, Legends Deli and all Service bars or any other assigned area. Will also be required to supervisor food and beverage cashiers when needed.
- Assists with any other events as needed.
- Parkwest Bicycle Casino is a customer service business and, as such, customer relations are an essential job duty and responsibility of every team member.
- Other job-related duties as assigned.
EDUCATION/EXPERIENCE:
- Associate degree in business preferred.
- High School diploma or General Education Diploma.
- At least (3)three years related experience in high volume restaurant operation and/or training.
- Equivalent combination of education and experience.
- Previous supervisory experience required.
- This position requires active California Food Handler Certificate and Manager's Food Safety Certification as required by the Health Department.
- This position requires active California (RBS) Responsible Beverage Service Alcohol Certificate/Card required for this position.
- Open availability to work Day, Swing or Graveyard.
- Must be able to work weekends and holidays.
- MUST BE 21 YEARS OLD.
- Must be able to obtain and maintain a current California gambling establishment employee permit, badge or license.
- Must provide evidence of employment eligibility in the U.S.
- Must be able to pass a mandatory drug test, criminal background and credit.
EEO STATEMENT:
Parkwest Casino is an equal opportunity employer. All employment decisions are made without regard to race (including hair texture and protective hair styles), color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding Team Member wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws.
#ZR
