Exterior /Holiday Crew Leader

This position requires someone who is highly organized, and self-motivated, works well with others, and is quality focused. Will lead crews and work closely with several outdoor plant care technicians/holiday installers. This job requires travel to job sites and corporate offices. Driving in inclement weather may be required. Exposure to heat/cold may occur both in the warehouses as well as during the loading/unloading process. Many physical activities such as reaching, climbing, bending, squatting, lifting/carrying, pushing, and pulling are also required.

Responsibilities Include but not limited to:

• Develop and maintain strong customer relationships, manage customer concerns in a timely fashion per the Growing Green Way - call back within the hour, problem resolution within 24 hours - clear communication with manager and Kim to resolution.
• Be an effective Crew Leader for both holiday and exterior installations assisting in training to do things the Growing Greenway, (doing a quality job correctly the first time).
• Assist in keeping the area inside the dock and exterior tool room neat and organized.
• Assist with exterior schedule, orders, installs, and install/maintenance crews.
• Assist with holiday schedules, installations/takedowns, and lead crews.
• Assist and attend bi-weekly meetings with the exterior/holiday team for continuing education, team building, department updates and schedule sharing.
• Assist in maintaining efficient and safe work environments for all staff.

Personality Characteristics

• Self-motivated
• Highly Organized
• Good Listener
• Flexible
• Positive attitude
• Service attitude.
• Team attitude
• Energetic
• Leader
• Autonomy/Self-direction
• Quality focused
• Commitment to constant improvement
• Problem solver

Our outdoor department consists of containers, beds, rooftop gardens, and streetscapes. A successful candidate will know Spring, Summer, and Fall annuals, as well as perennials, shrubs, and trees that Growing Green, uses on an ongoing basis. Leading the crews on planting jobs or other job sites is expected. Overtime is expected through May and into June and other times of the year as required.

Exterior Crew Leader Responsibilities Include:

• Read and be familiar with paperwork and recipes, to effectively lead the team on installations by clear communication of the work to be done in the timeframe given.
• Track and account for materials used on the job site, and time taken for job completion, turn in to Exterior Manager daily.
• Ensure installation team members have the appropriate materials needed for service and installation projects. (Assist in managing container arrival, plant orders, hard goods, tools/equipment, and managing on-time delivery of all products).
• At the beginning of each job, walk through the property with the team and delegate tasks to each person. Supply them with the tools and knowledge they need to perform the installation safely and correctly. Be available to answer questions and coach the team.
• Encourage the "Do it right the first time" attitude in all team members.
• Perform water routes during growing seasons.
• Assist with pickup of plant material from local sources.
• Assist in receiving plant deliveries at Growing Green and on-site.

Requirements:

• 1 year minimum residential and/or commercial landscape construction experience.
• Must have a valid driver's license with clean DMVR and current auto insurance coverage.
• Must be self-motivated and possess strong leadership skills.
• Must be professional in appearance and actions.
• Must be detail oriented and quality driven.
• Must be well organized with strong communication skills and ability to multitask.
• Must have the ability to think proactively, plan ahead and problem solve assisting Foreman with minimizing disruption, errors, risks and keeping project on-task, within budget and on-time.
• Absolute essential ability to work independently or as part of a team.
• Must take ownership of the team, their work and own the responsibilities of making sure things are done accurately and to the complete satisfaction of the customer.
• Previous Crew Leader experience preferred.

The holiday department includes installing and storing decorated pieces for our clients such as wreaths, trees, garlands, sconces, and other coordinating pieces. Assistance to the sales department for installation consultation regarding tools needed, lifts recommended, etc. is expected. This position requires an organized person with flexibility in the work schedule. Overtime is expected through November and December for holiday installations and in January for holiday takedowns.

Holiday Crew Leader Responsibilities Include:

• Thoroughly review the installation folder with the team at the beginning of the day to make sure you have all of the tools, and materials needed for the job. Consult the photos and information sheets within the folder to formulate any questions you may have for the holiday manager.
• At the beginning of each job, walk through the property with the team and delegate tasks to each person. Supply them with the tools and knowledge they need to perform the installation safely and correctly.
• Ensure the truck is stocked each day with all of the tools, materials, and supplies needed for that day including a stocked toolbox, cords, lights, skirts, ladders, the red folders, all boxes needed for the day, and any other materials needed.
• Ensure all team members know what accounts are being installed that day and in what order. Any team members following the truck should have client address information.
• Ensure the truck gets loaded in the correct order of installation and a safe manner.
• Problem-solve on-site with the team for any issues that arise.
• Maintain direct communication with the Exterior/Holiday Manager
• Encourage the "Do it right the first time" attitude in all team members.

Requirements:

• 1 year minimum residential and/or commercial landscape construction experience.
• Must have a valid driver's license with clean DMVR and current auto insurance coverage.
• Must be self-motivated and possess strong leadership skills.
• Must be professional in appearance and actions.
• Must be detail-oriented and quality-driven.
• Must be well organized with strong communication skills and ability to multitask.
• Must have the ability to think proactively, plan and problem solve assisting Foreman with minimizing disruption, errors, and risks and keeping the project on-task, within budget, and on time.
• Absolute essential ability to work independently or as part of a team.
• Must take ownership of the team, and their work and own the responsibilities of making sure things are done accurately and to the complete satisfaction of the customer.
• Previous Crew Leader experience preferred.