Experienced Mitigation Technician

Assist in retaining customers by fulfilling the company’s obligations through the timely and effective delivery of cleaning, repairing and restoration services.

Provide support to Service Specialists in the performance of our cleaning services and the daily maintenance of service vehicles and equipment.

Principle Duties and Responsibilities

• Perform water, fire and mold mitigation services
• Preform warehouse duties ie. Clean equipment, sweep, mop etc.
• Communicate effectively with customers
• Perform basic equipment maintenance
• Perform basic vehicle maintenance
• Complete appropriate restoration documentation such as diary notes and drying logs
• Maintain appropriate chemical inventory

Additional Duties and Responsibilities

• Maintain appearance and stock of appropriate tools and materials for company vehicles
• Basic building maintenance

Decision Rights and Authority

• Anticipate Service Specialists next step and provide appropriate tools, materials and supplies

Working Relationships and Scope

• Maintain timely and effective communication and flow of information with Service Specialists and management

Performance Competencies

• Oral Communication – Speaks clearly. Shows respect when addressing customers and superiors.
• Written Communication – The individual is able to read and interpret written information. Uses appropriate vocabulary and grammar.
• Technical – Is appropriately trained and effectively performs all required production functions.
• Quality – the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality.

Qualifications - Knowledge, Skills and Abilities

• Education and Experience

High school (or GED) diploma.

• Mathematical skills

Adequate math skills. Ability to apply learned techniques to determine appropriate amounts of chemicals and supplies.

• Certificates, Licenses and Registrations

None required in this position

Physical Demands

The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 75 pounds.

Working Conditions

• The work of this position is predominantly carried out on the customer’s property. Employee may encounter facilities where standing water and sewage are present, heat is unavailable due to lack of utilities, fire damage has occurred, and mold or other organic growth exists. Daily exposure to the shop where vehicles and equipment are housed and maintained is typical.
• Noise level in the work environment is usually moderate

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Travel requirement:

• Up to 75% travel

Ability to Relocate:

• Fayetteville, GA 30214: Relocate before starting work (Required)

Work Location: In person