Job Description
As a Garage Door Technician at ProLift, you will travel in a company work truck to the customers home to diagnose their Garage Door issues. You will then build and present a quote to repair their door during that appointment, or share a quote to replace their Garage Door as needed. Technicians must manage the truck and its inventory as well as their schedule and client communications.
At ProLift Garage Doors of Charleston, we prioritize our employees, empower them to do what's right to create long-term relationships with clients, reward their efforts and hard work, and find fun ways to give back to the community. If you are looking to level-up your career, join our awesome team and help grow a company you can be proud to work for!
Responsibilities
- Repair various types of Garage Doors and openers
- Products, buildings and applications differ case by case; the candidate must be able to choose best solutions for each application as it pertains to safety, functionality and performance
- The Repair Technician will also troubleshoot, repair and perform periodic maintenance on new and existing equipment
- Assist with Garage Door installs as needed
- Previous experience servicing/installing Garage Doors - knowledge of the principles, techniques, equipment and supplies used in the residential Garage Door service
- Mechanical aptitude, hand tool experience, and able to read and understand instructions
- Ability to establish and maintain effective working relationships with team-mates and clients
- Clear communicator, charismatic, and comfortable in face-to-face client interactions
- Team player; strong collaboration skills and listening skills
- Be a self-starter with the ability to operate without direct supervision at all times
- Ability to troubleshoot, think independently, and problem-solve
- Organized and methodical work ethic
- Basic math and legible handwriting
- Punctual and excellent attendance record
- Residential Garage Door Installation/Repairs: Minimum 1 year (Required)
- Commercial Garage Door Installation/Repairs experience (Preferred, but not required)
Other:
- Valid drivers license with clean driving record, must be insurable
- Ability to work a flexible schedule - On-call bonuses available!
- Clean criminal background
- Pay based on performance and volume - The more you repair and install, the more you make, so compensation is uncapped
- Company vehicle, cell phone, iPad supplied
- Branded attire provided
- Easy to use CRM software - No hand written invoices here
- Fuel card for gas
- Specialty parts/tools to save you time: Surewinder, Angle iron cutter, brad nailer, etc.
- 2 weeks paid vacation (Accrues monthly and available after first 6 months)
- Paid holidays
- Primary Care Physician Subscription and Aflac Accident Coverage paid in full
- Additional Aflac coverage options available
- High school diploma or equivalent with at least 1 year of experience that would provide the skills and abilities that is necessary to complete the job.
Requires frequently: Standing, lifting of 50 lbs., Carrying 50 lbs., walking, pushing, stooping, climbing, bending, crouching, crawling, reaching above and below shoulder level; full use of hands, good finger dexterity, lifting from floor to waist and twisting of torso. Also includes working in cramped garages, on ladders, and with power tools and perform manual labor in outside environment, exposed to heat, sun, high humidity, rain and other adverse weather conditions.
*All ProLift Garage Doors locations are independently owned and operated. All positions identified here are positions offered by individual ProLift Garage Doors franchisees who will interview, hire, pay, manage, etc. the person who is hired for that respective position at each specific location. All ProLift Garage Doors employment opportunities potentially identified through this page are offered.
This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. The business reserves the right to revise or change duties as the need arises.