Experience Team Coordinator

Description

Hospitality. Innovation. Efficiency.

We are fueled by our goal to be #1 in sales and service in the communities we serve, while redefining the car buying experience and delivering personalized customer service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the box thinker and are looking for a challenging and rewarding opportunity - we want to hear from you!

How You Will Make an Impact

As an Experience Team Coordinator, you will directly collaborate with and support our Content & Development Specialist and Director of People & Culture in coordinating logistics for training classes and events company-wide. These include our regularly scheduled summits for GMs and Executive Team members, GM onsite visits to our Las Vegas office, and trainings held in Las Vegas and at local dealerships. You will be responsible for extending world-class hospitality through these events and ensuring each participant has an exceptional experience.

What Winning Looks Like:

• Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Maintains a current inventory of training supplies and promotional items distributed at training events.
• Establishes and maintains relationships with vendors and venues including re-ordering of supplies and promotional items.    
• Coordinates attendance for required trainings.
• Plans training event details including room reservation, training supplies, refreshments, etc.
• Provides oversight and logistical support to all training events and addresses problems that arise. 
• Maintains a working knowledge of the strategic and organizational needs of a wide variety of trainings.
• Organizes meetings including scheduling, sending reminders, and organizing catering when necessary.
• Provides administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the Director or team's behalf.
• Other duties as assigned.

Skills Needed to Win:

• Exceptional team player.
• Outstanding attention to detail.
• Excellent organizational and time management skills to effectively meet targets and deadlines.
• Experience developing and successfully managing event budgets.
• Proficient with Microsoft Office including: Excel, Word, PowerPoint, Teams, and OneDrive.
• Excellent verbal and written communication skills.
• Flexibility to work weekends and evenings as needed.
• Previous event management experience a plus

About Us:

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Volvo, Porsche, Audi, Jaguar-Land Rover, and more.
• We have over 2000 employees at 41 franchises in 5 states...and we are still growing!
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
• We are a team. Everyone plays a role in our success.
• We are a hospitality company that happens to be in the automotive industry.

Benefits of Working at Swickard:

• Ongoing training and support
• Opportunities for continued personal and professional growth
• We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristics protected under applicable State or Federal laws and regulations.

Competitive benefits package:

• Insurance: medical, dental, vision, life and pet insurance
• Optional disability coverage
• 401(k) plan to help you invest in your future
• Paid Time Off and holidays to support you in having an active life outside of work

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.