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Form of workJob Description
Who is eXp?
Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us!
What you will do:
The eXp University eLearning Developer designs and implements the structure of online courses using eLearning tools. They take the blueprint for the course, and develop and code the lessons for eXp University. They ensure the successful delivery and facilitation of live and e-learning training classes and events that promote agent productivity across eXp Realty.
- Develops and delivers eXp University’s training and curriculum in support of department objectives and key results.
- Responsible for the coordination of technical resources needed in the delivery, facilitation and implementation of virtual training.
- Creates computer-based training (CBT) modules and storyboards.
- Manages online learning platforms including the learning management system, YouTube, and various podcast platforms.
- Oversees the direction and production eXp University sessions across a variety of digital platforms.
- Collaborates with the eXp University Production Manager and Coordinator to ensure the consistent and high quality of all content.
- Trains instructors, students, and employees in how to use learning technologies.
- Works with technical staff to troubleshoot problems reported by users.
- Maintains and designs with a consistent visual design that speaks to eXp Realty branding.
- Analyzes, updates, and refines new and existing content on eLearning platforms.
How you will make an impact:
- Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges.
- Perform designated job tasks efficiently and within the provided time frame.
- Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels.
- Attend virtual meetings, provide updates on progress, and actively participate in discussions.
- Adhere to company policies and guidelines, including data security and confidentiality.
- Complete assigned projects, assignments, or tasks with attention to detail and quality.
- Manage and prioritize workload effectively to meet deadlines and deliver results.
- Continuously update job knowledge by participating in training opportunities or self-directed learning.
- Collaborate with colleagues on shared documents or projects using remote collaboration tools.
- Ensure availability and responsiveness during agreed-upon working hours.
How you will grab our attention:
- Agile/Flexible attitude
- Strong attention to detail required
- Excellent customer service abilities: written and verbal communication must be superb
- Excellent critical thinking and problem solving skills
- Team player - able to complete individual tasks as well as work on a team to accomplish a goal
- Experience in the real estate industry strongly preferred
- Excellent communication skills both written and verbal
- Experience in coordinating events and group activities
- Conflict resolution and active listening: ability to assess a customers need or concerns and deliver solutions using critical and creative thinking
- Proficient knowledge of G Suite required; Microsoft Office experience is a bonus
- Remote Work experience required
- Dedicated home-office/work space
- Advanced Trello experience preferred
- Aptitude for using online platforms and softwares to work remotely
Education:
- Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
- Previous experience in instructional design
- Teaching or administrator’s license a plus
- Experience as a classroom instructor
What eXp Realty Provides:
- Fully remote environment
- Unlimited PTO for salaried employees
- 401k with 4% match (immediate vesting)
- Robust Medical, Dental, & Vision benefits
- Company provided equipment
- Monthly Technology Stipend
- FSA & HSA with employer contributions
- Health & Wellness incentives
- 100% Paid Parental Leave
eXp Realty and its affiliated companies are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.
