Executive Operations Assistant

About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.
Please note-this is an on-site role in our Seattle office.
This role requires 50% travel.
Role Overview
The Executive Operation Assistant,is responsible for supporting C-level Executives, including the CEO and CFO. This is no ordinary job. You will be experienced in handling a wide range of Executive support and related tasks, but you will also be working in a highly visible capacity with expansive career opportunity. This is a stepping stone. You will perform the role, and learn the business, with the goal of moving into an operating role within 36 months. We want someone with potential, ambition and perseverance who understands the true opportunity that exists here! Be part of a rapidly growing business and an awesome team who supports one another.
A day in the life...

• Optimize multiple executives work style, preferences and pace to maximize efficiency and effectiveness. Ability to understand and manage the priorities of the day and handle the conflicts with grace
  

• Be part of the team. Attend and prepare for meetings. Circulate the actionable items from these meetings and ensure that the to-dos are followed up on
  
• Possess keen intuition and the ability to anticipate issues and needs before they arise, which earns you the respect and confidence of those you support and partner with
  
• High level of involvement and visibility to strategic projects. Working on/assisting with business planning efforts, rhythm of business work, account and business reviews, and many more high impact initiatives across the company
  
• Organizing/coordinating all Board Meetings, Customer Meetings, Investor Meetings, Leadership Meetings and PR/Media efforts
  
• Able to interact with staff at all levels, in a fast-paced environment, sometimes under pressure, remaining flexible, positive, proactive, resourceful and efficient
  

• Take initiative to add value in areas of the business that you are interested in and passionate about
  
• Leading the event planning process for high-level meetings and offsites, including those involving the CEO, CFO, Planning and Strategy teams, and other key stakeholders
  
• Work closely with the Strategy and Planning department, providing support and assistance on various projects
  
• Collaborate often with the finance team to facilitate contract procurement
  
• Excellent calendar management skills will be essential to efficiently coordinate schedules and ensure seamless operations
  

What we are looking for...

• Bachelor's Degree in Business or comparable field preferred
  
• 4 - 5 years of professional experience including supporting strategic initiatives, business planning efforts, and coordinating Board, Customer and Investor meetings in a fast paced, dynamic environment
  
• Ability to travel up to 50% of the time
  
• The ideal candidate will be technically savvy and have strong proficiency with Outlook and MS Office Suite
  

• Can operate independently with limited or no supervision; flexible and adaptable at all times
  
• Acute attention to accuracy, detailed and analytical in all aspects of responsibilities
  
• Exceptional professionalism, communication and interpersonal skills; well-honed influencing and negotiating skills
  
• Strong ability to work across multiple time zones across the US and international
  
• Customer-centric with strong client service orientation
  

• Solid business acumen; creative and analytical mindset; able to comprehend near term and long term objectives
  
• Available and accessible to the CEO, CFO, and VP of Strategy and Planning during established office hours, and via phone and email beyond normal business hours
  
• Posses an entrepreneurial mindset and can collaborate and anticipate needs
  

Hiring Range
$99500-$113700
Annual
Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
Benefits

• Comprehensive medical, dental, vision, life, and disability benefits, including access to Accolade Advocacy, Accolade Care, and Accolade EMO.
  
• HDHP medical plan with generous employer contributions towards an HSA
  
• 401(k) Retirement Plan with matching employer contributions
  
• Open Time Off
  
• Generous Holiday Schedule + 5 floating holidays
  
• 18 weeks of paid parental leave
  
• Subsidized commuter benefits programs
  
• Virtual access to coaching, self-care activities, and video-based therapy and psychiatry through Ginger
  
• 1 Volunteer days per year
  
• Employee Stock Purchase Plan (ESPP) w/ employee discount
  

We strongly encourage you to be vaccinated against COVID-19.
What is important to us...
Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:
We find joy and purpose in serving others
Making a difference in our members' and customers' lives is what we do. Even when it's hard, we do the right thing for the right reasons.
We are strong individually and together, we're powerful
Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.
We roll up our sleeves and get stuff done
Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.
We're boldly and relentlessly reinventing healthcare
We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time.
Accolade is committed to being a company that embraces a hybrid work environment where employees can enjoy the best of both worlds - the flexibility to work from home and the opportunity to have a common place to connect, collaborate, and innovate with others in-person. Our hybrid work model requires that employees who live within 40 miles of an Accolade office are required to be in the office for at least two days during the work week. Accolade will provide reasonable accommodation to qualified employees with disabilities or for a sincerely held religious belief.
Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.
Accolade, Inc., PlushCare, Inc., and Accolade 2ndMD LLC will never ask you to pay to get a job. Anyone who does this is a scammer. Further, we will never send you a check and ask you to send on part of the money or buy gift cards with it. These are also scams. If you see or lose money to a job scam, report it to the Federal Trade Commission at ReportFraud.ftc.gov. You can also report it to your state attorney general.
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