EXECUTIVE LEASING COORDINATOR

EXECUTIVE LEASING COORDINATOR

REPORTS to: Director of Leasing and Marketing

Seeking an upbeat, charismatic individual who will travel to existing communities in the Kamson portfolio assisting with Best Practices in Leasing.

• Proficient with MS Office, experience with MRI / I LOVE LEASING / LRO is a PLUS!
• Must have a reliable vehicle and a current, valid driver’s license.

Responsibilities:

• Opening models and inspecting the tour path (where applicable).
• Answering telephones and providing excellent customer service.
• Administrative responsibilities such as: assisting prospective residents with the application, approval, and move-in process.
• Greeting all residents, future residents, and internal team members in a professional and consistent positive manner.
• Creating a sense of urgency when making appointments for future residents to visit the community.
• Touring apartment homes and community grounds including models, amenities, and vacant apartments.
• Completing telephone and on-site guest cards/traffic reports in I Love Leasing.
• Asking for the deposit and closing the lease.
• Preparing lease documents and related paperwork.
• Lead management - follow up regularly with potential leads.
• Contributing to positive online reputation management - Google Reviews / Apartment Ratings, etc.
• Accepting maintenance requests and efficiently handling resident request.
• Assist with remotely claiming leads (as needed) for Kamson’s sister communities.
• Facilitating the move-in/move-out process.
• Promoting positive resident relations.
• Attend resident events and contribute to the resident retention efforts.
• Respecting the boundaries of confidentiality and abiding by the New Jersey and Federal Fair Housing Laws.
• Ensure a high level of professionalism and support occupancy and retention goals.
• Assist with resident renewals and follow-up on renewal notices.
• Additional duties as assigned by management.
• specific procedures and criteria may vary from community to community as well as the leasing office hours