Executive Assistant To The President

Retail Lockbox, Inc. has been providing customized payment processing solutions to our clients for 30 years. From humble beginnings, our world class business in the South Capitol Hill area, has grown to include lockbox, merchant, and document management services across the country! At Retail Lockbox, Inc. we are committed to growing and developing our people. We are dedicated to building a diverse community, one where our employees feel they are valued for their contributions and the perspectives they bring. We follow a Servant Leadership paradigm. Our leaders are servant first and actively support, listen to, and encourage team members.

Position Summary:

Responsible for supporting the President/CEO and contributing to our strategic initiatives. Your responsibilities will span across various domains including CEO support, sales and marketing support, and general administrative duties. This position requires a blend of administrative prowess, strategic thinking, and exceptional communication skills.

Position Duties:

• Maintain the CEO's appointment schedule by planning and scheduling business and personal meetings, conferences, teleconferences, as well as possibly coordinating and booking travel arrangements as needed
• Assists the President/CEO with daily administrative duties and completes a broad variety of administrative tasks that include completing expense reports; composing and preparing correspondence; updating CRM; arranging complex and detailed travel plans, itineraries and agendas and compiling documents for meetings.
• Aids and supports the President/CEO in preparing for meetings or events, including preparing meeting materials, keeping track of meeting progress and follow up items, and preparing and revising correspondence and other documents, as necessary.
• Works closely and effectively with the President/CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
• Identify and resolve complex issues with strong analytical skills.
• Collaborate and coordinate with all levels off personnel to complete tasks and projects.
• Manage sensitive matters with a high level of confidentiality and discretion.
• Plan, coordinate, organize and help at various company and sales meetings events.
• Create, execute, and track project plans.
• Read, analyze, and make recommendations based on written business reports and articles.
• Update and maintain information on company website.
• Track sales activity and develop sales training materials.
• Maintain inventory of marketing supplies, reordering as needed.
• Run errands as needed for the President/CEO.
• Other duties as assigned

Requirements

• Requires a bachelor’s degree in Business Administration or related field through and accredited four-year college or university or a combination of education and equivalent experience.
• Must be familiar with CRM.
• 1 year of full-cycle project experience preferred.
• Excellent verbal and written communication skills. General knowledge of social media products including blogs, RSS feeds, and newsletters
• Demonstrates ability to take initiative, anticipate needs and exercise independent/sound judgment.
• Must have advanced proficiency with Microsoft Office, Word, Excel, PowerPoint, Teams, and Outlook.
• Demonstrates ability to retain extreme confidentiality.
• Superior ability to present and negotiate effectively.
• Demonstrates ability to read and analyze written business reports and articles.
• Demonstrate ability to analyze when research is required, provide research and present findings.
• Detail-oriented, superior time management skills, multi-task, and meet deadlines.
• Highly organized and self-motivated.
• Current driver’s license and access to reliable transportation, and the willingness and ability to work a flexible schedule and travel when necessary

Competencies:

• Able to remain highly organized in a loosely structured, fast-paced environment
• Energetic and strong willingness to learn
• Flexible with schedule and working hours
• Extremely confidential

At RLI, we value our team members and are committed to helping them grow their careers. In addition to competitive pay and benefits, we offer a balanced and supportive work environment.

Retail Lockbox, Inc. is committed to maintaining a diverse workforce and an inclusive work environment. Retail Lockbox, Inc. believes all persons are entitled to equal employment opportunity and does not discriminate against employees or applicants because of race, creed, color, religion, sex, national origin, citizenship, military status, age, marital status, ancestry, disability, gender identity, sexual orientation, or any other consideration made unlawful by applicable federal, state or local laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and termination. Retail Lockbox, Inc. participates in the E-Verify program to verify the right of all new employees to legally work in the United States, as required by law.

Job Type: Full-time

Pay: $36.00 - $43.25 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Executive administrative support: 4 years (Required)

Work Location: In person