Event/Sales Coordinator

Job description

We are looking for an Event/Sales Coordinator to join our team and help manage our online presence and groups/events. The successful candidate will be responsible for managing incoming calls for sales/events, qualify all sales incoming calls, creating content, engaging with customers, monitoring analytics, and optimizing our social media channels such as Facebook, Twitter, and Instagram. The ideal candidate should have excellent communication skills, detail oriented, a creative eye for design, and an understanding of the latest trends in social media. This is an excellent opportunity to join a growing team and make an impact on our company's success and to grow brand standard.

Job Responsibilities

• Performs general duties including typing, dictation and answering telephone.
• Details BEO's for all meeting events
• Processes all paper flow in and out of Sales management offices.
• Maintains a filing system of reports and pertinent records.
• Provides professional and courteous guest service at all times.
• Organize your own activities to make the best use of your time.
• Express yourself well when talking to potential guests, discuss features of the products and services involved and convince the other person of both your knowledge and integrity.
• Keep accurate records of contacts, sales, and purchases.
• Be available on nights, weekends, and holidays.
• Provides professional and courteous service at all times.
• Qualifies all prospective leads.
• Meets with and maintains rapport with individuals and contacts in order to produce groups and/or convention business, to include guest room, meeting space, services and catering/banquet sales for both the group and transient markets.
• Attends all high-profile events hosted in the hotel.
• Attends civic meetings ensuring a positive rapport and relationship with area decision and opinion leaders, including but not limited to; local chamber, convention and visitors bureau, rotary, airport, etc.
• Schedules group rooms, conventions, and business group activities and meetings at the hotel.
• Maintains as liaison with other departments to facilitate services agreed upon by the sales office and prospective clients.
• Maintains good rapport with area business leaders and local civic groups and companies.
• Enforces sales related policies and procedures.
• Ensures that sales activities meet or surpass profit plan.
• Develops and maintains client files.
• Works with the local Sports Marketing, Economic Development, and Convention and Visitors Bureau to control dates, availability, and rates.
• Prepares reports as outlined including, but not limited to Productivity Reports, Weekly Plans, Sales Call Reports, Market Share Analysis and Forecasts.
• Attends weekly staff, BEO, and revenue management meetings.
• Attend and present data, as requested at all meetings with management company and ownership groups for the hotel.
• Valid Drivers License.
• All other duties as assigned by the Management Company.

Physical Demands: Lifting up to 20 lbs. Maximum with frequent lifting and/or carrying of objects weighing up to 10lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing.

Job Type: Full-time

Salary: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Marketing: 1 year (Preferred)

Work Location: In person