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Join us for this incredible opportunity to be part of our Events team as a Remote Event Planning Manager at the Hyatt Regency New Orleans. Not only will you be part of a rock-start team, but you’ll get to be part of a company that earned the 16th spot on Fortune’s 100 Best Companies to Work For in 2021, honored as one of the top 100 Companies that Care according to People, named Built-In's 100 Best National Large Companies to Work For in 2022, recognized as a Best Place to Work for Women, Diversity, LGBT Equality, and Millennials, and named one of New Orleans Best Places to work 9 years running!
The Hyatt Regency New Orleans is conveniently located in the downtown area near Champions Square, Smoothie King Center, and minutes from the historic French Quarter, Arts District, and Mississippi Riverfront. Our property has 1,193 guestrooms and 200,000 square feet of event space and is ready for a motivated and creative new leader to take advantage of a unique opportunity to impress and delight our future groups. Come join our family at the Hyatt Regency New Orleans and you will have the chance to sell a brand new experience to our guests!
The Remote Event Planning Manager's primary focus is servicing Sale bookings. The position acts as the liaison between Meeting Planners and the hotel staff while creating confidence in the hotel with the meeting planner to ensure a successful event. Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review.
In addition to the servicing and planning aspect of the position, this role is tasked with revenue generation through upselling food and beverage in banquets, meeting room rental, and miscellaneous other Revenue. The Event Planning Manager must be able to effectively sell the services (on property and through 1718 Events offsite) of the hotel, gain commitment from the customer, and work well with all departments to ensure that services are delivered as communicated to the client.
This individual would work in unison with an on-site Event Planning Manager for each group program. The remote Event Planning Manager would be responsible for turning over to the on-property team a fully detailed program and stay in communication throughout the event to make changes as needed that will be funneled through the client and the on-property Event Planning Manager.
There will be times where the Remote Event Planning Manager will be required to be on property, including but not limited to attending critical pre-planning meetings for certain groups, select pre-con meetings as well as first main day of events, quarterly team business retreats, and corporate sponsored training.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in restaurant server jobs: Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Our excellent benefits include:
- Free room nights, Discounted and Friends & Family Room Rates
- Medical, Prescription, Dental and Vision Insurance
- 401K with company match
- Paid Time Off, Holiday Pay, new child leave and personal day
- Paid Family Bonding Time and Adoption Assistance
- Employee Stock Purchase Plan
- Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Qualifications
A minimum of 2-4 years of volume hotel EVENT PLANNING
Bachelor's degree and/or 2+ years of hotel and/or food & beverage experience preferred
Must be experienced in general computer knowledge and programs
A true desire to satisfy the needs of others in a fast-paced environment
Refined verbal and written communication skills
Ability to communicate effectively, both verbally & in writing, with public and other Team Members
Present a professional appearance and confidence
Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment
Strong time management & multi-tasking skills and ability to work well under pressure
Understanding of negotiation and interpretation of contracts
Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, banquets, accounting, restaurants and engineering
Demonstrate positive leadership characteristics, which inspire employees to exceed standards and expectations
Knowledge of meeting room set-ups and capabilities, sleeping room configurations and types
Respond to requests by Meeting Planners immediately
Create, review and revise rooming lists and VIP lists
Manage meeting space and adjust in order to ensure maximum potential revenue
Maintain price integrity both in rooms and food and beverage, using revenue management
Pre-check room setups, prior to arrival of the group
Relay accurate forecast information for rolling forecasts
Interact with outside planners, vendors for event set-up
Manage existing accounts and follow up with client re-solicitation to capture future business
Responsible for increasing overall revenue per attendee by upselling techniques, rooms management strategies, value added offerings and other creative methods
Experience creating and writing menus to fit event’s needs.
Preferred candidate has completed PSS or equivalent training
