Event Operations Director

Summary of Position: 

The Event Operations Director will oversee in the set-up and execution of all events and private dining for Quince & Co, with a concentration on offsite events.

This roll will report directly to the Chief Operating Officer and will work extensively with the General Managers, Chefs and Ownership to ensure that all events are executed to company standards and that the restaurants’ private dining departments operate in accordance with their established budgetary and hospitality goals. 

This role is responsible for all event coordination, setup/breakdown, planning and logistics, service execution and hourly event team management. Candidate must have a proven managerial track record and the ability to communicate seamlessly with internal and external stakeholders. 

The ideal candidate possess the ability to multi-task and prioritize effectively in a highly organized and efficient manner with an obsessive attention to detail. Applicants should exhibit dynamic leadership qualities, a well-developed business acumen, excellent communication skills and a hospitable nature. 

Responsibilities Include:  

 Departmental: 

• Fostering a healthy relationship between the events department and all existing departments within the organization. 
• Building a strong relationship with vendors. 
• Overseeing operational planning for offsite events. 
• Instilling our company culture and excellence in all events. 

Service: 

• Possessing the ability to carry on any role in service and maintaining a strong connection to service by supporting the floor. 
• Working with all managers and chefs on an ongoing basis to ensure successful events. 
• Provide support while also having the ability to delegate and empower an entrepreneurial mindset within the team. 
• Scheduling for events and working with the accounting team on payroll.  
• Running line-ups and leading and developing the events service program.  

 Systems: 

• Attending weekly BEO meetings to discuss operational needs. 
• Overseeing Events Assistant on menu printing and floorplan creation. 
• Creating SOPs for different event formats 
• Utilize TripleSeat as a primary tool for client communication regarding private dining and events. 

 Other Requirements: 

• The ability and willingness to work evenings and weekends. 
• Ability to traverse all parts of the restaurant quickly and safely. 
• Must be able to comply with all health and safety standards. 

 Who You Are:

A motivated, organized, charismatic individual. You are passionate about food and beverage, people and hospitality. A quick thinker who possesses the ability to simultaneously be creative and organized. Inherently hospitable, infinitely curious and KIND. You strike up a conversation with anyone, perform well under pressure and have an insatiable desire to learn. You want the opportunity to make your mark and contribute.

Who We Are:

Situated in San Francisco’s historic Jackson Square, Lindsay and Chef Michael Tusk own and operate Quince & Co Hospitality; a collection of unique restaurant concepts ranging from a Three Starred Michelin flagship to more casual, volume-based concepts, all unified in a commitment to exemplary hospitality, creativity, and a desire to innovate and continually reinvent. Quince & Co is a value-driven company committed to creating rewarding experiences for all team members with growth opportunities for advancement.  

What We Offer You:

Our properties and people are dedicated to setting new restaurant standards in hospitality, cuisine, and employment experience. Our goal is to collaborate with talented restaurant professionals and offer opportunities to learn and grow within the profession. We are a Values-Driven operation that is committed to creating rewarding experiences for our employees with growth opportunities for advancement.  

As a valuable member of our team, you will enjoy the following benefits: 

• 100% paid Medical, Dental, and Vision insurance benefits. 
• 401K with up to 4% matching employer contribution 
• Purchase wine from both Quince and Cotogna lists at cost. 
• Competitive compensation 
• Tax deferred commuter benefits program if you pay for parking or public transportation. 
• Company-wide dining discount 
• Trips to Fresh Run, our Farm in Bolinas, and monthly participation in our Fresh Run Farm community sponsored agriculture (CSA) program 
• Personalized structured career development plan and advancement opportunities 
• Sponsorship of continuing education classes in food and beverage 
• Family meals provided. 

 We are an Equal Opportunity Employer committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. 
 
Quince & Co is committed to complying with the requirements and guidance from our government authorities and to protecting our customers and colleagues. As such, all positions require COVID-19 vaccination. If hired, as a condition of employment, you will be required to submit proof that you have been fully vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement.