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Form of workShenandoah Crossing Resort located in Gordonsville, VA is seeking an Evening Manager. Apply today; we are hiring immediately!
Location: 174 Horseshoe Circle; Gordonsville, VA 22942
Compensation: Competitive base salary + 10% eligible annual bonus. Relocation assistance available.
Visit the resort: Shenandoah Crossing Resort
Be part of a team committed to creating lasting vacation memories!
#PowerOfVacation
BENEFITS YOU'LL ENJOY:
- Up to 21 Paid Days off per Year!
- 401K Matching up to 5%
- 9 Paid Holidays
- 2 Paid Days to Volunteer
- Medical, Dental, Vision Insurance
- 6 weeks - Paid Parental Leave
- Internal Growth and Career Pathing
- Tuition Reimbursement
- Safe and Fun Work Environment
- Employee Discounts Including Childcare, Hotels and more!
JOB SUMMARY:
You will be responsible for managing the resorts evening operations, the front-desk, reservations, and maintaining proper working relationships between the front desk and all other departments.
- Interaction with evening Guest Services associates regarding guest satisfaction and resort projects, not limited to scheduled assignments.
- Handle issues about guest satisfaction with the ability to make decisions on behalf of the Resort Manager regarding essential compensation.
- Inventory Management. Participate in monthly weekly management and staff meetings.
- Maintain personal contact with owners and guests of the resort. Monitor and maintain procedures for the safety of guests and personnel.
- Maintain high service levels as outlined in the SOP manual, which includes but is not limited to Front Desk, Maintenance, and Housekeeping.
- Perform weekly checks of all SOPs to ensure guest service will be prepared for an audit.
YOUR EXPERIENCE:
- High School Diploma or GED required.
- 3-years Hospitality Management or Supervisor experience required, preferably in front office operations.
- You have Hospitality Front Desk Operations, yield, and resolution management knowledge.
- Ability to motivate and mentor associates.
- You are able to work a variety of shifts, including evenings, weekends, and holidays, also as needed for peak periods such as Check-in/Check-out, vacation, sick leave, gaps in coverage, and response to urgent or emergency-related scenarios.
JOIN BLUEGREEN:
Ready to be part of the fun? APPLY today to join us in our purpose to "Share Happiness."
At Bluegreen Vacations, the health, safety and wellbeing of our associates, owners and guests are a top priority. We promote fresh air and good hygiene, take great care to properly clean and sanitize our facilities, and offer associate benefits such as paid vacation and sick time, and paid time off to get your COVID-19 vaccine. We are all in this together!
Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check, safety sensitive and driving positions will require drug screening. EOE/DFW
Other details
- Job Family Hospitality (Food Service & Lodging)
- Job Function Bonus and Merit
- Pay Type Salary
- Employment Indicator Regular
Apply Now
