Estee Lauder Brand Expert

Essential Functions:
As a Beauty Expert (Driving Results) Connects the business priorities to daily activities.

• Understand how brand training, events and product strategies drive sales.
• Communicates with vendor and store leadership to execute events based on the marketing calendar to achieve sales plan.
• Understand product strategies by Quarter/Season and provide clear direction to drive sales.
• Review and analyze business performance - daily, weekly, monthly, seasonal, and annual sales results.

Be a product educator and beauty enthusiast.

• Has advanced authority and expertise in a specific brand.
• Introduce customers to beauty products and build a rapport to identify hidden needs.
• Self-motivated to stay current on brand related product knowledge and beauty trends.

Inspires teamwork to achieve sales goals and elevate the customer experience

• Build trust and foster teamwork across the entire Beauty department.
• Offer the customer compelling experiences, opportunities to discover products, and relationships that keep them coming back.
• Clearly models behavior and articulates activities that support elevating the customer experience.
• Leverage My Client. Provide outstanding service – whether that be in person, virtually or on the phone.
• Drive client acquisition through awareness and engagement in our Loyalty program.

Models a curiosity to learn that drives self-development.

• Foster an environment of continuous learning through personal behaviors, product demonstrations and peer to peer learning.
• Remain up to date with all training from designated brand.
• Attend brand specific schools and virtual trainings as needed.

Promotes strong team engagement and encourages recognition.

• Recruit, train, coach, motivate, and develop associates on company policies, procedures, product knowledge, and team/individual productivity goals. • Train Beauty team on specific brand. Support onboarding internal and external new team members.

Supports operational excellence.

• Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs).
• Present a clean well-maintained beauty department with associates following Macy’s Corporate hygiene standards.
• Ensure that all policies and procedures are implemented.

Qualifications and Competencies:

• High School Diploma or equivalent required
• 1-2 years direct experience
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements:

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping and color vision
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Las Vegas, NV 89107: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your availibility?

Experience:

• Customer service: 1 year (Preferred)
• Retail sales: 1 year (Preferred)

Work Location: In person