Escrow Assistant

We offer a well-rounded benefits package effective the first of the month after commencement of employment. Benefits include such plans as a company paid life insurance and disability policies, 401(K), medical, dental, vision, paid time off and much more!

AMERICAN TITLE SERVICE AGENCY EMPLOYEES ARE DEDICATED TO THE FOLLOWING:

• A commitment to a value system based on the respect for dignity of all individuals, whether customer or supplier.
• Adherence to the highest ethical standards and expectation that each associate will maintain consistency, persistence and above all, integrity.
• Striving for excellence in all that we undertake, encouraging consistent and continuous improvement in all results.
• Recognizing that "Above all Else...Service"! to our customers maintains our existence.
• Accepting responsibility and communicating clearly if we cannot honor a commitment.

Escrow Assistant position is available in the Biltmore region.

Work Performance

• Greet every one entering the office with eye contact and a smile
• Answer phone, greeting caller with a friendly tone, and transfer calls or answer questions timely
• Frequently check back with callers waiting on hold and offer options when applicable
• Distribute mail
• Open orders
• Prepare and deliver opening documents
• Adhere to and interpret earnest money timelines
• Work basic prelim and place orders
• Order payoff and HOA statements as required
• Handle Accounting /daily deposits
• Order office supplies
• Provide support to Escrow Department by assisting with customer service and administrative duties related to escrow closings.
• Prepare documents for closing and handles the complete disbursement and follow up of all escrow transactions

Team Work

• Assist the entire office with signings, document handling, answering phones
• Support good working relationships with all clients

• Minimum of 6 months working in an office environment
• Strong customer service
• Detail orientation
• Computer data entry
• Excellent verbal and written communication
• Problem solving skills

All your information will be kept confidential according to EEO guidelines.