Escrow Analyst II

Description:

The Escrow Analyst II – The position is primarily responsible for the timely administration of advanced requirements related to insurance, taxes and escrow accounts.

About Servbank

Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.

Duties and Responsibilities

• Maintenance of mortgage insurance details in the servicing system and other tracking mechanisms.
• Assist with working all aspects of insurance and problem resolution.
• Perform research complex client-related escrow escalations.
• Respond to internal and external audits.
• Manage assigned pipeline to ensure all flood exception items are worked accurately and processed in a timely manner.
• Liaise between all third-party vendors and perform quality control reviews of each.
• Other escrow responsibilities as assigned by management.
• Manage Vendor to ensure timely payment of real estate taxes, maintenance, and updating tax escrow details.
• Providing timely turnaround for Electronic Data Interchange (EDI) mortgage insurance payments to the applicable companies(s).
• Manage the vendor to ensure timely procurement and accurate processing of property tax refunds.
• Manage Vendor to ensure timely payment of insurance premiums, including but not limited to, hazard, flood, and lender-placed insurance and lender-placed insurance refunds.
• Maintenance of Mortgage Insurance escrow details and payment processing and reconciliation.

Requirements:

• Proven 1 year of escrow servicing experience in a banking or mortgage company.
• Attention to accuracy, working with numbers, and strong Excel skills.
• Ability to create and use Excel spreadsheets while mastering V-Lookup and Pivot tables to manage data collected.
• Client-centered focus.
• Ability to work independently and perform oversight of Escrow Analyst I.
• Excellent listening, organizational, and communication skills.
• Ability to adapt and work in a fast-paced environment.
• Understanding of all escrow functions and workstations in a MSP platform environment.

Required Computer and Software Competencies

• Proficient in MS Office Suite – Word, Excel, PowerPoint, Outlook.
• Strong experience with mortgage servicing systems (LPS/MSP desired) and mortgage
  terminology.

Education

• High School diploma required with some college or structured mortgage servicing training preferred.

EEO Statement:

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.