• Consults with external and internal CenCal Health business clients, end users, and project management team to analyze procedures and processes, and identify, define, and document opportunities for improvement
• Works openly and collaboratively with EPMO staff at all phases of the project lifecycle
• Analyze business objectives in relationship with the Health Information System to identify feasible solutions
• Document current and future work flows, utilizing process flow diagrams, entity-relationship diagrams, and flow charts
• Elicit, document, and organize business and functional requirements
• Participates in aspects of project management, including requirements gathering, scope definition, design, and drafting test plans
• Assist project managers and project leads with the development of project documentation
• Coordinates project activities, including product demonstrations, testing, and feedback sessions
• Studies existing information-processing systems to evaluate effectiveness and promote enhancements in systems to improve production or workflow as required
• Performs other related duties/responsibilities as assigned or requested