EpicCare Ambulatory Wisdom - ECAW20231114MK#0001

Title:EpicCare Ambulatory Wisdom
City: San Mateo, CA
Duration: 13 weeks

Job Description:

• Completing application build requirements module tasks assigned as part of our first new install of Epic Electronic E.H.R implementation project
• Complete assigned application tasks as part of implementation project timeline/milestones/phase
• Workflow analysis, build, and documentation in collaboration with internal and external team members.
• Ability to translate requirement/concepts into functionality.
• Complete assigned tasks/assignments, proactively aligned with project scope and build requirements set forth by our Epic Project Team
• Completion of assigned application tasks on time as set forth by our Epic Project team alignment with our Implementation timeline/project phase to support our project Go live readiness
• Assist with facilitating end-user/business owner needs into system specifications and configuration requirements based on Epic Foundation build under the direction of the Epic Project team
• Manage navigation of migration paths, change control process/governance, and ticket management processes.
• Maintains high standards for quality application design, build, testing, and other tasks.
• Ability to balance multiple priorities simultaneously.
• Ensures adequate documentation is provided for support of build and end-user training utilizing the tools specified by the Epic project team
• On time delivery of tasks assigned as part of our implementation
• Adherence to Epic foundation build and build design tasks, guiding principles, change control process, affiliate naming and numbering convention as set forth as part of the implementation project
• Participation in project implementation activities and events, workflow, design team, project team meetings
• Provide input, acts as a team resource, utilizes Epic system knowledge, provides excellent customer service
• Facilitates workflow adoption of new processes
• Comprehends and practices standards such as shared vs. separate build guidelines,
• Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner.
• Maintains up-to-date application knowledge for assigned applications/process areas.
• Utilizes appropriate resources to further knowledge to address issues or complete assigned tasks.
• Participates in discussions related to the development of training content for users.
• Under the direction of senior project team members, performs workflow analysis and design, execute build requirements
• Facilitates workflow adoption on new processes
• Participates in system testing events by executing scripts, analyst project activities dictated by our Epic project phases to assist in on time/on budget Epic project implementation.
• Accurately documents and reports any noted errors or deficiencies.
• Maintains up-to-date application knowledge for assigned applications/process areas.
• Utilizes appropriate resources to further knowledge to address issues or complete assigned task
• Provides support to departments/end users during system upgrades and optimization activities

Duties:

• Fulfilling Epic module build requirements for the assisted module that the analyst has a current/active Epic certification, as part of our new installation of Epic.
• Obtaining Build requirements under the guidance of the Epic Project Team
• Collaborating with SME's, SMCH Analysts, Epic analysts and project Team
• Meeting project deadlines for build requirements
• Documentation of build and design decisions within specified project tracking tools and locations
• Participation in Workgroup design and build sessions
• Provide feedback and possible recommendations based on Epic Foundation build
• Participates in planning, implementation and project phase activities for the assigned application module which will include being on-site at times (hybrid- some remote work) with the customer, gathering specifications, asking discovery questions, capturing process gaps, demonstrating Epic foundation build and workflow design, and tracking risk/issues and requests.
• Completion of assigned application tasks on time as set forth by our Epic Project team alignment with our Implementation timeline/project phase to support our project Go live readiness

Education:

• Two (2)+ years of Epic "assisted application design, build, implementation experience within a healthcare organization
• Bachelor's degree in Computer Science, Information Technology, Healthcare, or related field. (preferred)

Qualification: Current Active Epic Certification in assisted module

Requirements:

• Current Active Epic Certification in assisted application with minimum of 2 years of Epic model design, build, implementation experience within a healthcare organization
• Be able to meet onsite (hybrid) requirements approximately 1 week per month in San Mateo County CA.
• Competent to work at the highest technical level of all phases of application systems analysis, workflow analysis, build, design, testing, interface knowledge and programming activities.
• Possesses comprehensive knowledge of the inpatient/outpatient registration/scheduling environment and hospital operations, procedures/functions and the relationships between them.
• Exhibits solid knowledge of the registration and scheduling workflows and the integration with clinical processes and practices

Knowledge, Skills, & Abilities:

• Electronic health record systems, specifically Epic software applications.
• Software development life cycle including requirement gathering and analysis, design, implementation or coding, testing, deployment and maintenance.
• Design, implementation, testing, updating, maintenance, evaluation, and analysis of system configuration, system setup, and application tables.
• Clinical applications and regulatory standards, a wide range of application functionality, content, and associated workflows.
• Policies, procedures, and business operations.
• Adherence to Established project guiding principles
• Adherence to procedures in project management and project management methodologies utilized with new Epic installations in a healthcare organization
• Approaches problems constructively by focusing on how to move a project forward.
• Excellent attention to detail and demonstrates solid organizational skills.
• Possesses strong interpersonal skills and effective communication skills, written and oral.
• Demonstrates the ability to adapt to project changes related to scope, schedule, workflow, and system utilization.
• Demonstrates the ability to build relationships and effectively communicate with the project team, and key stakeholders, including clinical and non-clinician. Works closely and collaboratively with other project team members and organizational leaders.
• Displays a solid understanding of computer systems, interfaces, software, and IT functions.
• Must possess the ability to understand the integration of applications and their impact on business process and operations.