Epic Support Analyst

Epic Support Analyst

Who we are: CAMcare Health is made of a diverse and innovative team motivated to provide the best possible healthcare to communities in Camden and the surrounding areas. We live our values by providing primary health care to everyone regardless of their ability to pay at seven sites throughout Camden and Gloucester counties. Focused on leveling up patient care, we are incorporating technology, creative problem solving, and innovating healthcare every day.

How you can make an impact: As an Epic Support Analyst you will support the successful implementation of Epic applications for CAMcare. You will participate as a key member of the implementation team and bring your understanding of workflows and technology to assist with project coordination, implementation and site readiness. You’ll be part of an organization that thrives on collaboration, novel thinking and engaging/inclusive communication.

What you will do:
CAMcare is looking for two driven individuals who are not afraid to take on big projects. If you are looking for an opportunity to challenge yourself, grow professionally and help people then you may want to consider this role. Participate in the build of Epic which includes, but is not limited to, creating new Epic users, provider records, preference lists, fee schedules and letter templates.

• Support the planning, scheduling and facilitation of training sessions.

• Learn the Epic application to assist the trainers in supporting end-user training.

• Provide direct support to clinical, operations, and patient care teams to facilitate the introduction, acceptance, integration, and optimal use of the Epic application at CAMcare.

• Collaborate with leadership and users to identify opportunities for efficiencies in operations, clinical practice support, and improved health outcomes.

• Provide daily support to Epic applications users through troubleshooting, coaching, and consulting.

• Test new features and upgrades prior to implementation.

• Act as project liaison at organization meetings.

What you will Bring:

• A passion for helping patients.
• Strong, reliable work ethic.
• High school diploma and some community college experience or 4-year college degree preferred, or equivalent work experience considered.
• Demonstrated experience working with Excel, PowerPoint, Word or relevant project management software.
• Exceptional critical thinking, analytical and problem-solving skills.
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Outstanding interpersonal communications skills.
• Experience working with diverse populations a plus.
• Flexible and willing to learn new skills.

**This is not a remote position.

CAMcare’s COVID-19 vaccine mandate is in alignment with applicable local, state and federal mandates. This requires that all employees are both vaccinated and boosted for COVID-19. Employees may request exemption consideration for COVID-19 vaccine requirements for valid religious and medical reasons.

Reasonable accommodations may be made to enable individuals with disabilities to perform their essential functions, as required under the Americans With Disabilities Act ("ADA") or other applicable state/local law.

CAMcare Health Corporation is an Equal Opportunity Employer

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance