Epic HB/PB Analyst

Position: Epic HB/PB Analyst

Required Experience:

• Previous Epic Resolute system build, support, testing, and implementation experience
• Current Epic Resolute Hospital Billing (HB) Certification
• Current Epic Resolute Professional Billing (PB) Certification
• Minimum of 3 years of Epic HB and PB system build experience

Roles and Responsibilities:

• Provide in-depth understanding of the Epic application in order to perform design, build and testing activity.
• Detailed understanding of Charge Capture workflows and Charge Router build and optimization.
• Participate with business owners and end users in the design process to translate operational requirements into futurestate processes and application configurations.
• Perform in-depth analyses of workflows, conduct data collection, and other analysis related to the system.
• Perform system build, testing, and ongoing optimization of the configuration.
• Conduct regular communication with Epic’s installation team, and serve as a bridge between end users and vendor implementation staff to tailor the system to the organization.
• Coordinate with Epic and technical personnel to troubleshoot, maintain, and implement complex and enterprise wide infrastructure technologies and application based installations while adhering to policies.
• Apply Epic experience and training to team tasks and deliverables.
• Develop and document internal procedures to use in conjunction with the Epic application.
• Identify issues and work to bring to resolution.
• Troubleshoot questions and problems from end users and the project team.
• Review new software releases and updates to determine which features will be utilized.
• Prioritize enhancement and system change requests.
• Ensure deliverables are approved by the appropriate stakeholders and are completed in accordance with the plan.
• Participate in weekly team meetings to discuss team and project related activities, issues, change, communications and updates.
• Project management and vendor relationship experience preferred.

Consultant Attributes:

• Must bring positive energy to the position
• Excellent written and verbal skills
• Ability to adapt to a fast pace healthcare environment
• Analytical problem solving skills
• Strong interpersonal skills
• Results oriented
• Clear commitment to the project
• Focus on accountability
• Ability to work in a collaborative team environment
• Maintain professional attitude and performance