Epic Client Systems Administrator-Ecsa

ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

Position Summary

Reporting to the Manager of Windows / Virtualization Server Engineering, this position helps identify opportunities and deploy technical solutions that enable improvements to the delivery of patient care and business operations. Works with a cross functional IS team in the delivery of Windows servers and Virtualization, hardware and software solutions and services. Helps support Back-Office applications, as well as storage, as it relates to the Windows environment. May be asked to lead smaller initiatives in this area.

The qualified candidate would be responsible for installing, configuring and supporting Epic client software and infrastructure compenents. The Epic Client Systems Administrator (ECSA) must have a strong Windows Server administration background and an understanding of Epic client connectivity architecture. This would include, but not be limited to HyperDrive, FHIR, MyChart, Epic Hyperspace Web, Epic Interconnect, Epic FIPS servers and Kuiper.

Minimum Requirements

Bachelor's degree or 2 year degree in business, healthcare administration, computer technology, information management or related field strongly desired.
1-3 certifications in related technologies desired
3-5 plus years of relevant technical experience working in large scale Windows and virtualization environments.
3-5 plus years of Storage Technology and a comprehensive understanding of current technologies and methodologies.
Hands-on experience with Windows Server and Virtualization, both hardware and OS, and Data Storage.
3-5 plus years of collaborative experience with other technical teams that have shown positive results.
A technically strong individual with 3-5 years of knowledge of healthcare IS solutions strongly desired.
Experience with following standards and maintaining a high level of user trust and confidence in the group's knowledge of and concern for users' business needs.
Able to translate information technology jargon into terms understandable by all audiences.
Understands the practical application of technology and is able to plan for systems today that will carry the organization into the future.
Thoroughly understands customer operations, anticipates needs, and pursues effective and efficient solutions. Experience managing to service level agreements in either an insourced or outsourced professional services operation.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.