Epic Analyst- Security And Providers

JOB PURPOSE: The IT Epic Analyst will assist in the development, support, and functional roll out of the EPIC Electronic Health Record (EHR) system commensurate to their certification. The IT Epic Analyst-Security and Providers is responsible for overseeing the design and ensuring the integrity of the security build within Epic.

The primary goal of the El Rio Health IT Epic Analyst is to support El Rio's Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions

Essential Job Functions:

• Designs, refines, and documents Epic account provisioning processes and ensure these are enforced
• Oversees and leads the Security workshop meetings
• Coordinates design discussions between Epic Application Teams to ensure efficient and optimal security build practices and standardization
• Adheres to and advocate for strong change control
• Participates in all phases of the system development life cycle including development of use cases and evaluation of software solutions
• Researches to develop, configure, and modify moderately complex information systems
• Creates documentation of business requirements, current and future state workflows
• Designs, codes/configures, tests, debugs, documents, and maintains programs/applications
• Coordinates all testing phases of associated applications during implementations and upgrades
• Identifies issues that arise in application area as well as issues that impact other application teams, and working to resolve them
• Develops strong relationships with end user communities, customers, and business partners, serving as primary support contact
• With end user communities, customers and business partners, ensures the system meets the organization's business needs and delivers on project deliverables and timeline
• Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position

• Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards

Minimum Education and Experience:

• High School Diploma or General Education Diploma (G.E.D).
• Three (3) years' experience working within an ambulatory care environment within a practice management and EHR system.  Has been considered a lead or super user of the application within the work environment and provides support to their peers.
• Three (3) years' of working experience in clinical application design, configuration, set-up, and troubleshooting.
• Advanced Microsoft Excel skills.
• Three (3) year's experience developing, documenting, and ensuring adherence to technical standards.

If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job.

Required Licenses, Certifications, and Registrations:

• Role Specific Epic Certification-Security and Providers
• Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment
• Employees in this position may be required to have reliable transportation that can meet any operational reassignments of the organization during the workday.  If an employee is driving during work hours, the employee is required to possess a valid driver's license and must be in compliance with Arizona vehicle insurance requirements.

All El Rio IT Epic Analyst positions require Epic certification based on the specific role (Ambulatory, Beaker, etc.). For candidates who meet minimum qualifications but are not yet Epic certified, the candidate has 90 days from the start date to obtain the required Epic certification. One probationary extension of 30 days may be granted with approval from IT Management and Human Resources.  If the employee does not receive certification for the position within this timeframe, they are ineligible to remain in the position, and may seek other opportunities within the Organization for which they are qualified or may resign.

Preferred Education, Experience, Skills, Abilities:

• Bachelor's degree in Clinical, Informatics, Computer Science, Information Systems, Business Computer System or a related field from an accredited college or university.
• Strong understanding of healthcare business process and technology
• Basic understanding of clinical workflows and terminology
• Healthcare IT experience in acute care or ambulatory care settings
• Working knowledge of IT solutions and interfacing

Five (5) years' working experience and knowledge of clinical application design, configuration, set-up, and troubleshooting

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 El Rio Health does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age 40 and over, disability, genetic information, military status, ancestry, marital status, familial status, or any other status protected by law or regulation.

 It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.

 All employees are strongly recommended to obtain Bivalent COVID-19 vaccine, and maintain vaccination status (i.e. boosters as recommended by CDC and/or other public health agencies) to include an Influenza vaccination.
Subject to exemptions and accommodations when required by law, all employees are required to follow El Rio Health Clinic's masking and PPE policies (N95 preferred) when interacting with patients, co-workers, visitors, vendors, etc.

All employees are required to undergo drug testing prior to employment and, will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive.  

 El Rio Health is a Non-profit 501 (c3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards.