Address
Form of workDate Posted:
2024-02-01
Country:
United States of America
Location:
PW208: Connecticut Remote Remote Location , Remote City, CT, 06035 USA
Position Role Type:
Remote
Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.
Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.
Innovation through diversity of thought. At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire and promote talent equally. We welcome our employees to be their whole - best - selves at work because trust, respect and integrity, are a part of our DNA.
At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
We have an exciting remote opportunity for an Enterprise Platform Systems - Service Delivery Management - Middleware!
This IT position is responsible for managing the Service Delivery coordination for the Enterprise Platform systems at Pratt & Whitney. Coordinating service restoration efforts and performance activities with focus on process development, communication, and service level compliance and reporting is key. The position will join a team of SDMs focused on performance, service restoration activities, reporting, audit support, policy adherence, and process compliance.
Key Responsibilities:
Basic Qualifications:
Preferred Qualifications:
Experience with more than one of the following products:
What is my role type?
In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:
Remote: Employees who are working in Remote roles will work primarily offsite (from home).
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.
*This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award.
The salary range for this role is 118,000 USD - 246,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
2024-02-01
Country:
United States of America
Location:
PW208: Connecticut Remote Remote Location , Remote City, CT, 06035 USA
Position Role Type:
Remote
Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.
Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.
Innovation through diversity of thought. At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire and promote talent equally. We welcome our employees to be their whole - best - selves at work because trust, respect and integrity, are a part of our DNA.
At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
We have an exciting remote opportunity for an Enterprise Platform Systems - Service Delivery Management - Middleware!
This IT position is responsible for managing the Service Delivery coordination for the Enterprise Platform systems at Pratt & Whitney. Coordinating service restoration efforts and performance activities with focus on process development, communication, and service level compliance and reporting is key. The position will join a team of SDMs focused on performance, service restoration activities, reporting, audit support, policy adherence, and process compliance.
Key Responsibilities:
- Create and manage on-call support matrices and escalation points of contact for 24x7 coverage for all areas within the Enterprise Platform systems portfolio
- Support performance tuning and improvement efforts in: Middleware (Websphere Application Server, IIB (ACE), .Net, HCL Commerce, API Connect/DataPower, IBM MQ, IBM Sterling Integrator) system builds, patching, compliance, and oversight
- Deploy tools and processes to ensure service level adherence and communication in a timely fashion
- Support audit requests
- Support resource planning activities as it relates to Enterprise Platform Systems resources
Basic Qualifications:
- Bachelor's degree in Information Technology or a technical field and 10+ years of Middleware Operations experience; OR an Advanced degree in Information Technology or a technical field and 7+ years of Middleware Operations experience
- Must be a U.S. Person/Permanent Resident "Green Card" holder
Preferred Qualifications:
Experience with more than one of the following products:
- IBM Websphere Application Server
- IBM Sterling Integrator
- HCL Commerce
- eCube
- Microsoft .Net
- IBM Broker / ACE
- IBM MQ
- API Connect/DataPower Gateway and ETL Integration
- Project management and oversight skills
What is my role type?
In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:
Remote: Employees who are working in Remote roles will work primarily offsite (from home).
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.
*This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award.
The salary range for this role is 118,000 USD - 246,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
