Enterprise Messaging Engineer

Greenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for an Enterprise Messaging Engineer in the technology department of various office locations. We offer competitive compensation and an excellent benefits package.

Position Summary:

Under the direction of the Enterprise Messaging Manager, the Messaging Engineer is responsible for the development and delivery of messaging systems. The Messaging Engineer will design, maintain and administer messaging related systems to ensure a secure, stable environment for the firm.

Duties & Responsibilities:

• Designs, manages and administers email security measures such as
  • Email authentication (SPF, DKIM, DMARC)
  • Spam, Virus and content filtering
  • URL rewriting and Attachment scanning
• Designs, manages and administers all email analysis utilities, tools and processes
• Designs, manages and administers all messaging systems (email, archival, spam, security, instant messaging)
• Designs, manages and administers Internet mail gateways
• Designs, manages and administers remote mail access systems
• Creates implementation plans
• Troubleshoots system issues and performs problem analysis to resolution
• Documents procedures and standards
• Administers and supports Microsoft Active directory as it pertains to Microsoft Exchange
• Develops and implements access, monitoring, control and documentation
• Participates in preparing and testing the disaster recovery plan
• Provides 24x7 response and assistance for all urgent and related responsibilities
• Provides subject matter expertise support to Help Desk and end users
• Creates, tests and manages scripts as needed for management and administration
• Supports other messaging administrators and engineers and acts as resource to other team members
• Participates in the on-call rotation process
• Performs other duties as assigned/required

Skills & Competencies:

• Extensive knowledge of email security and authentication measures (SPF, DKIM, DMARC)
• Significant experience implementing email delivery and security platforms including message/spam filtering, transport threats and vulnerabilities, intrusion detection, antivirus and antimalware
• Deep knowledge of Exchange 2016 management and troubleshooting
• Deep knowledge of Microsoft Exchange Online Protection and Exchange Online
• Demonstrated knowledge of Enterprise Vault email archiving management
• Demonstrated knowledge of windows servers and desktop messaging software
• Excellent communication skills
• Commitment to standards and documentation
• The ability to handle multiple priorities successfully
• Excellent interpersonal skills and a passion for working collaboratively

Qualifications & Prior Experience:

• 5 years' experience engineering in a large messaging system environment
• Bachelor's degree in Information Systems/Technology or equivalent experience
• Microsoft Exchange related certifications preferred
• Previous law firm experience highly desired, though not required
• Experienced in systems currently used by firm is preferred: Microsoft 2016, Symantec Enterprise Vault v11, Microsoft Lync 2010, Proofpoint, AirWatch, Blackberry Enterprise Server, Kemp, Citrix Netscaler

Greenberg Traurig is an Equal Opportunity Employer and committed to diversity and inclusion in the workplace. Individuals seeking employment at Greenberg Traurig are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, disability, veteran status, or genetic information, among other protected bases.

Exemplifying our commitment to promoting inclusion and equity across our platform, the firm participates in the Mansfield Rule Certification Program (Mansfield). Mansfield, which is facilitated by The Diversity Lab, focuses on equal opportunity, fairness, and inclusivity. The Mansfield requirements are anchored in the consideration of expanded talent pools considered for select positions and open roles within the law firm and the implementation of and access to transparent processes. Utilizing the Mansfield framework, the firm's progress and outcomes are measured and documented through Mansfield Certification Plus Metrics. In 2023, GT achieved Mansfield 6.0 Certification Plus. We are excited about our ongoing participation in Mansfield given the program's alignment with the firm's commitment to opportunities for advancement that are inclusive for everyone. Providing your data during the application process helps us with achieving our goals and with meeting reporting/record-keeping obligations under federal and state law and other legal requirements. Providing yourdata is entirely voluntary and will not be considered in the hiring process or thereafter. Any information that you do provide will be treated confidentially. #LI-Remote