Enrollment Services Center - Student Assistant

Description:
The Enrollment Services Center offers a one-stop for students to access services or departments noted below. These services are available in the Frye Building on the Fairfield Campus. Academic Affairs • Request official copies of academic transcripts • Have transfer credits from another institution evaluated • Register for non-credit courses • Undeclared students may add or drop courses with this office Advising and Enrollment • Drop off your Immunization records • Inquire about pre-requisites for admission to academic programs • Inquire about dates for TEAS testing • Access assistance with course selection and academic career plans • Contact this office with advising questions or concerns during times when your academic advisor is unavailable • Transfer Services Financial Aid • Pick up and/or drop off necessary Financial Aid documents • Ask Financial Aid related questions including those related to Veterans benefits • Make an appointment to meet with a staff member to review loan options • Inquire about programs costs and/or tuition and fees.
Job Description: The ESC Work Study is primarily a customer service position. Although the primary supervisor is the Assistant Dean of Enrollment, projects may come from any department within the Enrollment Services Center. Hourly employee $14.15 per hour.
Job Location / Hours Required: The ESC Work Study should be prepared to work in the Enrollment Services Center. 20-25 hours per week are flexible within the 8:00 a.m. to 5:00 p.m. workday with occasional opportunities for early morning or evening work. Weekend hours may be available throughout the semester; however, the typical work week will be Monday through Friday.
Responsibilities: Daily Call lists, daily and large-scale mailing projects, texting campaigns, customer service, answering and re-directing incoming phone calls, assisting with Accepted Student Days, KV Student App postings.
Required Qualifications: General office equipment knowledge, customer service.
Desired Skills: Microsoft Office and phone customer service