Address
Form of workPosition: Processing Support Specialist
Department: Enrollment Management
The Processing Support Specialist for Enrollment Management is to provide support for the department and students with meeting, maintaining, and processing of student’s enrollment and aid eligibility requirements. The Processing Support Specialist will offer fast, friendly, and accurate assistance and support for student inquiries regarding Financial Aid, Admissions, Student Records and Enrollment Services. The position requires someone to be able to be a self-starter to effectively communicate by phone, email, and in person while also working through a problem-solving process. The position will aid in receiving documents, running reports, advanced financial aid and admissions assistance and provide support for the Enrollment Processing team.
Qualifications:
- Associate’s Degree preferred
- Willingness and ability to learn Admissions and Financial Aid procedures that best meets the student’s needs and requirements
- General office equipment, such as general computer functions and software such as, but not limited to, Word and Excel
- Ability to understand, explain, and apply federal, state, and institutional regulations
- Gather information through questioning, examining, and reviewing records
- Ability to give written and oral instructions in a precise, understandable manner
- Deal tactfully with others in stressful situations
- Punctuality
- Willingness to learn
- Organizational skills
- Ability to multitask
- Be team oriented
Responsibilities:
- Always maintains a positive image on behalf of the college
- Welcomes guest, students, and parents by greeting them, in person, on the phone, or via email; answers or directs inquires
- Assist students with Financial Aid and Admissions needs that can be resolved by email or via phone or can direct the student the appropriate contact
- Maintains confidence and protects operations by keeping information confidential
- Responsible for running and maintaining reports to ensure the accuracy of the meeting the needed requirements
- Responsible for retrieving, sorting, and reviewing department documents including mail, faxes, emails and other methods of receiving documents
- Scanning and organizing student’s records for easy and efficient processing of student’s records and eligibility requirements
- Participating in activities to ensure students can accurately and efficiently to meet requirements in a timely and accurate manner
- Deal effectively with a wide variety of college personnel, students, and/or outside individuals/organizations.
- Other duties as assigned
All inquires should be routed through the Human Resources Department:
Mr. Luke Hammonds
Jones County Junior College
Human Resources Director
900 South Court Street
Ellisville, MS 39437
Office: 601-477-4058
Fax: 601-477-4017
Mr. Luke Hammonds
Jones County Junior College
Human Resources Director
900 South Court Street
Ellisville, MS 39437
Office: 601-477-4058
Fax: 601-477-4017
Applicant must provide the following by the closing date:
- Complete JC employment application (online at www.jcjc.edu/employment)
- Minimum of three references attesting to the abilities in work area
- Philosophy of Education essay
Statement of Non-Discrimination and ADA Statement: Jones County Junior College does
not discriminate on the basis of race, color, national origin, age, sex, or disability in its programs,
activities, or employment practices. The following persons have been designated to handle inquiries and
grievances regarding the non-discrimination policies: (ADA/ Section 504) Brenay Weems, ADA
Coordinator, Student Affairs, phone 601-477-2673; email ADACoordinator@jcjc.edu and (Title IX)
Brittany Barron, Title IX Coordinator, Hutcheson Hubbard Administration Building, phone 601-477-4127;
email brittany.weatherford@jcjc.edu. Jones County Junior College, 900 South Court Street, Ellisville, MS
