Enrollment and Eligibility Representative - Indianapolis, IN

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us and start doing your life’s best work.SM

This position is full - time. Employees are required to work our normal business hours of 7:00am - 7:00pm EST including the flexibility to work occasional overtime (optional) and weekends based on business need. Our office is located at 7440 Woodland DR, Indianapolis, IN.

We offer 90 days of training. The hours of training will be aligned with your schedule.

Primary Responsibilities:

• Sending correspondence to members
• Reconciling reports
• Performing basic data entry functions with proficient PC skills including but not limited to Microsoft products and Quickbooks
• Analytical and Researching techniques
• Initiate and assist with developments / changes to increase or change quality and productivity
• Preparing, processing, and maintaining new member or group enrollments
• Responding to member eligibility or group questions & verify enrollment status
• Working with various types of member correspondence

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent experience
• 1+ years of experience in an office setting environment, using the telephone and computer as the primary instruments to perform job duties
• Experience with Microsoft Windows, including mouse and keyboard skills (data entry, open documents, save documents)
• Experience with Microsoft Office software applications including Microsoft Word (creating, editing, saving, and sharing documents), Microsoft Excel (creating, saving, editing, sharing files, and using formulas), and Microsoft Outlook (creating rules, using calendar, create, copy, edit, save, and send correspondence)
• Must be 18 years of age OR older
• Ability to work any 8-hour shift schedule between the hours of 7:00 AM - 7:00 PM EST including the flexibility to work occasional overtime (optional) and weekends based on business need

Preferred Qualifications:

• 1+ years of experience with working knowledge of QuickBooks
• 1+ years of experience in the finance / accounting area
• Experience with reconciling bank accounts
• Experience of Taft - Hartley Administration

Soft Skills:

• Experience with working in a fast - paced multi - tasking environment

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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