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SalaryEnergy Efficiency Analyst
Program Operations
Program Operations
Location: Columbia, MD (Remote – Home Office with Local Travel - If In Territory). East Coast is required
Are you ready to make a difference?
Are you interested in providing Program support for ICF’s Utility Programs and Services Division? You will contribute to the development of innovative, accurate, timely, and high-quality products and services, typically working on multiple projects with all levels of staff. The Analyst will be part of the Maryland Operations team and work with a cross-functional team of program management, outreach, technical, and marketing personnel as well as actively lead project delivery, strategy, and market development efforts.
Are you interested in providing Program support for ICF’s Utility Programs and Services Division? You will contribute to the development of innovative, accurate, timely, and high-quality products and services, typically working on multiple projects with all levels of staff. The Analyst will be part of the Maryland Operations team and work with a cross-functional team of program management, outreach, technical, and marketing personnel as well as actively lead project delivery, strategy, and market development efforts.
Why you will love working here:
- Quality of life: Flexible workplace arrangements, work-life balance
- Investment of the community: Donation matching, volunteer opportunities
- Investment in you: Tuition reimbursement, access to professional development resources, 401kmatching, Employee Stock Purchase Plan
- And many, many more (Ask your recruiter for more details!)
What you will be doing:
- Create and maintain Excel spreadsheets and databases for internal program and project tracking
- Perform data verification, confirm performance metrics
- Liaise with IT, Marketing, Reporting, and Customer Care teams (including coordinating, tracking, and resolving action items)
- Update client reports
- Record meeting notes and action items
- Assist in preparation and delivery of internal and client presentations
- Analyze reports for client delivery including forecasting and pipeline data
- Ensure key performance indicators are met by continuous review of operational success
- Document operational processes and implement streamlined processes where applicable
- Maintain and update shared files, resources, and program documents to ensure all program staff has access to the latest versions of materials
- Establish best practices for invoice QAQC and delivery; compile invoice documents in a timely manner and coordinate with program managers accordingly
- Assist in reparation of regulatory filings
- Other duties as required to support our work nationally and provide direct support to division leadership as needed
- Must have a reliable vehicle if local and are hybrid. If not local, willingness to travel to DMV as needed. Requirements are between 5% to 15% of the time if hybrid. (reimbursement for mileage provided)
What we need you to have (minimum qualifications):
- Bachelor’s Degree in (Business, Information Technology, Economics, or related field) and
- 2+ years of relevant professional experience
OR - 4+ years of relevant professional experience
- Proficiency in Microsoft Office (specifically Excel)
What we would like you to have:
- Strong organizational skills with the ability to prioritize work and exercise independent judgment
- Ability to carry out oral and written instructions thoroughly
- Proficiency in Microsoft Office (specifically Excel)
- Strong attention to detail
- Ability to work under strict deadlines in a fast-paced environment
- Excellent, professional written and oral communications
- Sound business ethics, including the protection of proprietary and confidential information
- Interpersonal skills including the ability to work with all levels of internal staff, as well as outside clients and vendors
- Energy efficiency program implementation experience
- Quantitative/analytical skills including the ability to pull large data sets and manipulate them as requested
- Excellent critical thinking skill
#MD24
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our
EEO & AA policy
. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email
icfcareercenter@icf.com
and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about
workplace discrimination rights
, the Pay Transparency Statement
, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:
