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This is not your typical EMS space, the job involves Supervisory duties as well as hand on Paramedic duties. The EMS Supervisor manages, supervises and coordinates staff and health center operations. Administers life support care to sick and/or injured persons in pre-hospital setting as authorized and directed by physician. There is an ambulance on-site available for emergency situations.
Must have NYC REMAC and Nassau County REMSCO certifications.
Essential Functions:
- Typically oversees the supervision of a team of EMTs within a health center
- Dual role combines clinical, professional expertise (i.e., EMT) and supervisory responsibilities
- Fulfills the job expectations of an EMT dedicating an agreed upon percentage of time to clinical duties
- Manages a limited number of employees - responsible for following appropriate processes for talent acquisition, staff development and performance management and provides input to the Director of Site Operations for the final staffing decisions. Responsible for interviewing, training and onboarding new colleagues
- Manages daily operations, workflow, work schedules, timecard monitoring etc. to ensure efficient and effective health center performance
- Identifies process improvement opportunities and presents resolutions and recommendations to the Director of Site Operations
- Makes recommendations regarding staffing model based on objective scheduling & volume analysis - presents to Director of Site Operations for approval
- Understands and complies with all regulatory, procedural, policy and licensing requirements
- Completes incident reports as needed and provides assistance to Medical Care and outcomes dept regarding investigations and the resolution of complaints
- Communicates and coordinates corporate messages and ensures implementation of policies or procedures is followed
- Coaches and provides feedback to staff on a regular basis
- Manages internal budget, reviews expenses, purchases supplies, inventories equipment, medication etc.
- Assists in the identification and use of local per diems to ensure appropriate staffing levels are met
- Communicates regularly with staff, conducts meetings and shares information regularly
- Works collaboratively with the Medical Leader at the site to manage internal site issues
- May require other duties as assigned