EMS Coordinator Restoration and Mitigation

Emergency Services Coordinator - Mitigation, $18-22 per hour, PTO, Paid Holidays, Health, IRA, Full time, PC, phone, training, after hour on call phone rotation.
What does an ESC (Mitigation) with Paul Davis do? ESCs professionally and compassionately help property owners put their lives together after a flood, fire, or other life changing event. In this capacity you will be working alongside our Mitigation team in assisting in communicating with property owners, staff members, material providers, and subcontractors. In addition, you will help with project scheduling, follow-up, and managing the paperwork flow.
Role on the Team (Job Functions):

• Organize and maintain Emergency Service Department Files
• Process new losses for ESD department
• Update data in RMS and Xactanalysis systems.
• Liaison between customers and ESD department
• Operate multi-line phone system.
• Provide excellent, professional customer service to internal and external staff
• Provide clear, pleasant speaking voice and excellent verbal and written communication skills
• Demonstrate patience and compassion with customers
• Be enthusiastic and service oriented
• Be able to multi-task and handle heavy workloads at times
• Provide administrative support to staff
• Write small water estimates
• Assist in scheduling
• Represent the Paul Davis principles of honesty and integrity
• Any other duties and responsibilities may be assigned on a needed basis

Team Qualifications (Requirements):

• Strong verbal and written communication skills- Spanish a plus
• Strong organization and analytical skills
• Exemplary computer skill i.e. Internet and Microsoft Office
• Enjoy working with people
• Mica and RMS knowledge highly preferred

Team Compensation and Benefits:

• Ongoing Leadership Development Program and industry events
• One on One mentorship
• Three months of structured training to learn the Paul Davis Way
• Access to Paul Davis University and regular training opportunities
• Cell phone and computer provided by the company
• Company vehicle and gas reimbursement options
• PTO and sick days with a flexible schedule

*Reference, drug testing, background checks, driving record
Are you Paul Davis?
Before You Can Take the Field: Working Conditions and Physical Requirements: The physical environment requires the employee to work in all types of both indoor and outdoor conditions. Frequently required to use personal protective equipment, having the ability to stand or walk, occasionally bending, squatting, climbing stairs, and lifting up to 50 pounds.
We support and hire Veterans and we are an Equal Opportunity Employer!