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Form of workJOB SUMMARY
The EMR Ambulatory Manager's role is to act as a liaison between ambulatory operational leaders and the ambulatory focused clinical Epic Analysts in a relentless pursuit of patient safety, operational efficiency, complete revenue capture, stakeholder satisfaction, integrated continuity of care, ease of use/efficiency by providers, improved patient experience both in and outside the clinics and achievement of an optimal experience. This position serves as bridge between leadership, management, and the Epic analyst team members to support Administrative, Financial, Clinical, Quality, and Operational efficiencies. This position reports to the Executive Director of Physician Services and provides support to Hamilton ambulatory departments to resolve issues related to the EMR platform, as well as integrated systems. The EMR Ambulatory Manager supports the optimization of ambulatory workflows through clinical expertise, research, and information gathering. Working closely with physician services' leadership, project stakeholders, and associated vendors, the EMR Ambulatory Administrator will review current state of project activities, work with interdisciplinary teams to resolve current challenges, and identify and document areas of potential risks towards development of efficient ambulatory EMR workflows.
JOB QUALIFICATIONS
Education: Bachelor's degree in nursing or health care administration required.
Licensure: Active RN license, healthcare certification, or IT and/or informatics certifications preferred.
Experience: 5 years of progressively, professional, related work experience that provides the required knowledge, skills and abilities, combined with demonstrated professional growth and achievement. Previous informatics project development or project management experience preferred.
Skills: Possesses both technical and functional understanding of the tenets of EMR administration. Demonstrates the ability to be self-directed with excellent organizational, analytical, writing, interpersonal and project-related skills. Demonstrates excellent problem solving and critical thinking skills. Communicates effectively with all patient care-related disciplines; utilizing verbal, written, or electronic methods.
PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS
Requires corrected vision and hearing to normal range. Requires working under stressful conditions in typical office and patient care area situations. A flexible schedule is required.
