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Form of workLooking for a career where you love what you do and who you do it with? You’re in the right place.
Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa.
By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.
Think you’ve got what it takes to join our TIC team? Keep reading…
A day in the life…
Wondering what a day in the life of Employer Health Coordinator at The Iowa Clinic might look like?
- Schedules Employer Health clinic visits in Group Practice Management System (GPMS) which may include but not limited to, diagnostic testing and procedures. Reschedules visits and procedures as necessary.
- Takes incoming and/or initiates telephone calls to patients based on employer case to gather information, arranges exam dates, conduct pre-visit consultations, and provide follow-up.
- Takes accountability for each interaction with patients, their families and/or guests, as well as co-workers to be the differentiator in creating The Iowa Clinic Experience. Partners closely with co-workers and management when necessary to resolve issues and to ensure a positive experience.
- Responsible for identifying patient health needs, manages communication with multiple clinical staff to ensure seamless 5-star experience.
- Arrives to work on time and consistently works established schedule.
- Assist with medical record completion and accuracy. Collects and loads patient’s insurance information.
- Assist with implementation for employer groups and CIN accounts by utilizing onboarding and go live checklists and reporting.
- Assists patients with billing and insurance questions, answering questions and explaining processes while exhibiting patience and understanding.
- Monitors and works assigned task lists in EMR.
- Supports Executive Health Director of Business Development on employer billing & invoicing for services provided.
- Maintains awareness of own safety in carrying out duties and responsibilities. Adheres to universal precautions and infection control policies and procedures.
- Follows HIPAA and OSHA guidelines and required trainings to maintain confidentiality of all patient information and uses discretion in patient interactions. Maintains confidentiality of corporate financial information.
- Promotes a positive, professional image of The Iowa Clinic both internally and externally. Promotes positive interpersonal relations.
This job might be for you if…
Education: High School diploma or equivalent required
Health certification and/or degree preferred
Licensure/certification: None
Previous Work Experience: Medical officed experience or hospital clerical experience required. Medical terminology preferred. Two years clinical experience preferred.
What’s in it for you?
- Flexible work schedule - this position may possibly turn into a Full Time role.
- One of the best 401(k) programs in central Iowa, including employer match and profit sharing
- Employee incentives to share in the Clinic’s success
- Generous PTO accruals
- and paid holidays
- Health, dental and vision insurance
- Quarterly volunteer opportunities through a variety of local nonprofits
- Training and development programs
- Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
- Monthly departmental celebrations, jeans days and clinic-wide competitions
- Employee rewards and recognition program
- Health and wellness program with up to $350/year in incentives
- Employee feedback surveys
- All employee meetings, team huddles and transparent communication
