Company

Pacific Administrators, Inc.See more

addressAddressHonolulu, HI
type Form of workFull-Time
CategoryInformation Technology

Job description

Job Description

JOB DESCRIPTION

 

Position Title: Employer Control Assistant

Department: Employer Control Department

FLSA: Non Exempt

Reports to: Employer Control Department Supervisor

 

Description

Assist the Employer Control Department with administration duties that include but are not limited to maintaining employer records, employer correspondences and follow-ups, responding to employer requests, and assist with daily processing of employer reports and contributions.

 

Skills / Knowledge Requirements

· 2 years college or 4 years administrative work experience.

· Bookkeeping experience helpful

· Intermediate computer literacy in Microsoft Word and Excel

· Proficient on the computer keyboard and 10 key calculator by touch

· Detail oriented with good organizational skills

· Good oral and written communication skills

· Must be a team player with a consistent positive attitude

· Must be able to meet deadlines and prioritize daily tasks.

· Must be able to respond to a high volume of emails and calls in a professional manner.

 

Duties

· Prepare and process daily bank batch sheets.

· Process work hours and contributions, by participants, for union fringe benefits.

· Maintain monthly contribution report and employer log sheets.

· Reconcile monthly reported hours and contributions, by fund, in a timely matter.

· Process payments by employers.

· Track monthly employer remittances and prepare notices to employers for under/over payments, no report, submitted, etc.

· Assist with updating employer ledgers for payments, delinquent contributions, and assessments.

· Assist with billing employer of underpayments, overpayments, and assessments.

· Assist with collection employer follow-ups.

· Assist with collection reports to Trustees and other fund professionals as needed.

· Assist with collection referral to fund counsel.

· Assist with quarterly reports for trustee meeting.

· Assist with verifying and processing vacation early payment requests.

· Assist with annual vacation process for all vacation funds and verifying and processing of the vacation annual applications for the assigned vacation fund(s).

· Respond to internal and external requests timely.

· Assist with verifying, coordinating, and releasing of Trust Fund clearances on a timely matter.

· Assist with maintaining employer and participant’s accounts.

· Assist with participant and employer inquiries via phone, in person, in writing.

· Assist with department mail outs, filing, and various department projects.

 

Other Duties

· Assist with reception relief as needed.

 

Physical Demands

· Lifting and carrying file boxes within the office.

 

Working Conditions

· Indoors, air-conditioned office

 

Work Shift

· Monday to Friday, 8:30 AM – 4:30 PM, 1 hour unpaid lunch 1:00 PM – 2:00 PM, subject to change based on department coverage with supervisor approval.

· The duties assigned will (may) involve situations that will (may) require over time

Company Description
Our Company and Mission
Pacific Administrators, Inc. is a technology-driven third-party administrator in Hawaii that provides employee health and welfare, pension, annuity, and vacation benefit services for many local union members. We take pride in the fact that our company is locally owned and operated. Our company motto is 'Kulia I Ka Nu'u', which means 'Strive for the Highest' - best service, positive attitude, teamwork, training, attaining goals (personal, department, company), solving problems/learn/move forward. Our corporate mission is to be the industry leader in quality service to our valued customers.
Our Corporate Culture
We are a humble team of equals who have positive attitudes, treat everyone with respect and fairness, work together, have a strong ‘work ethic’, and who are dedicated to providing exceptional customer service.
Our Core Values
• Walk the Talk - Lead by example, listen, coach, train; always with respect.
• Attitude of Gratitude - Value our employees, clients and service providers.
• Do What it Takes - We are all accountable, relied upon and appreciated.
• Kulia I Ka Nu'u - Service excellence to our customers, our participants, our service providers and one another.
• Same Canoe - Our Helmsman steers our canoe and guides us forward. As a team, we are all: "paddling together" in sync, positive, considerate and communicative with one another.
Refer code: 7871991. Pacific Administrators, Inc. - The previous day - 2024-01-21 15:03

Pacific Administrators, Inc.

Honolulu, HI
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