Employee Relations Investigator Ii-Remote

at WM in Boise, Idaho, United States

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Qualified candidates need to be located in either PST, MST or CST.

I. Job Summary

Responsible for managing and leading in-depth and complex workplace investigations.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

+ Investigate high-level workplace complaints, including but not limited to discrimination, harassment, hostile work environment, and retaliation.

+ Conducts complex analysis and produces high quality written investigation summaries and reports; the investigator will generally work independently, partnering with appropriate personnel throughout the investigative process.

+ Follows established investigation and case management procedures.

+ Provides recommendations on appropriate course of action.

+ Meets established timelines and treats all individuals engaged in the complaint process with sensitivity and respect.

+ Gathers and secures relevant evidence and documentation.

+ Keeps detailed, consistent, and accurate records in electronic database for periodic production of metrics.

+ May mentor and foster growth of peers and team members

+ Maintains timely communication with all involved parties and key stakeholders.

+ Able to work within a matrixed and complex organization and manage conflict and competing priorities.

+ Maintains the highest degree of confidentiality and sensitivity for all issues.

III. Supervisory Responsibilities

This job has no supervisory duties but may occasionally act as a team lead.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

+ Education: Bachelor's degree (accredited) in Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.

+ Experience: Five (5) years of relevant work experience (in addition to education requirement)

B. Other Knowledge, Skills or Abilities Required

+ Advanced knowledge and understanding of employment practices.

+ Requires problem solving capabilities, strong analytical skills and the ability to react quickly and discreetly in sensitive situations.

+ Must have excellent interpersonal, written and oral communication skills, including active listening skills.

+ Good negotiation skills. Capable of bringing others together and trying to reconcile differences.

+ Good active listening skills. Listening to what other people are saying and asking questions as appropriate.

+ Know how to find information and identify essential information.

+ Problem identification skills. Identifying the nature of problems.

+ Ability to work independently and collaboratively in a team.

+ Time management skills.

+ Foreign language proficiency in Spanish or French a plus.

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

+ Normal setting for this job is: remote with ability to travel if needed.

+ The position may require non-traditional working hours.

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply."

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Equal Opportunity Employer: Minority/Female/Disability/Veteran