Employee Relations Advisor

TASC is searching for an experienced Employee Relations Advisor to join our Human Resources team.

This remote role will require travel to our Madison, WI headquarters on an as needed basis. Qualified candidates will live within a 3 hour drive from Madison, WI.

The Employee Relations (ER) Advisor will act in partnership with the human resources team, people leaders across the organization, and senior management on managing overall employment risk and Employee Relations resolutions. This role will also oversee FMLA/ADA and leave of absence processes for employees and leaders.
This ER Advisor role requires deep Employee Relations expertise as the individual in this role is instrumental in developing the framework and operating principles of ER and to support the overall employee experience.

The Role:

Employee Relations:

• Design and implement an ER framework, including policies to drive continuously improving ER practices within the organization
• Conduct investigations and address employee issues and complaints working in partnership with the Human Capital Advisors, Legal and Compliance to make recommendations on appropriate courses of action.
• Provides insight and interpretation to managers and employees regarding relevant employment principles, complex Employee Relations issues, performance management, workplace investigations and critical incident management.
• Manage and maintain ER procedures and practices to ensure compliance, enhance the employee experience, and promote our company values in partnership with Talent Management & Organization Development where appropriate.

FMLA/ADA and Leave of Absence:

• Analyzes leave of absence requests, determines eligibility and recommends appropriate action within policy, ensuring compliance with state and federal leave laws and insurance plans.
• Provides guidance and accurate communication throughout the FMLA/ADA and leave of absence processes for employees and leaders. Partners with FMLA vendor to ensure appropriate information is being shared with employees and leaders.
• Manages employee ADA accommodation requests, including consultations with employees and leaders for initial accommodation requests and periodic accommodation reviews.
• Reviews leaves of absence for potential issues and elevates issues to HR Leader/HR partner to avoid negative impact to the organization or to the employee.

The successful ER Advisor will have:

• Broad knowledge of HR principles, practices, and procedures
• Professional experience managing FMLA, ADA and other Leave policies is highly preferred.
• An in-depth working knowledge and understanding of HR legislation/employment law, principles, policies, and procedures
• Experience coaching people leaders on effective communication during sensitive situations
• Superior listening skills and the ability to decompose complex problems. Your conflict resolution skills are essential for fostering positive relationships between people leaders and employees
• Excellent interpersonal skills, creating an environment of mutual respect and trust
• A minimum of 5 years relevant experience in Employee Relations.
• Bachelor’s degree in business, human resources, or related discipline

About Total Administrative Services Corporation:

Since 1975, Total Administrative Services Corporation (TASC) has delivered quality employee benefits services for employers looking for affordable and sustainable healthcare benefits. As the nation’s largest, privately-held third-party benefit administrators (TPA), TASC provides innovative outsourcing solutions for a wide variety of employee health & welfare, and fringe benefit account programs to over 80,000 small to large companies with 10+ million employees.

TASC has a mission to improve the health, wealth and well-being of its customer, employees and communities. We are a team of dedicated professionals striving to be creative and be nimble in our work and our point of view. We advance a professional inclusive work environment that encourages fun and philanthropy. With 800 people working remotely for us around the U.S., TASC is able to serve businesses of all sizes across every state in the U.S.

CORPORATE CORE COMPETENCIES:

• Drive Action and Results
  • Take on new opportunities with enthusiasm
  • Achieve results even in tough circumstances
  • Take personal accountability for decisions and actions
• Adapt to Change
  • Operate effectively when things are uncertain
  • Proactively acquire and evaluate information and adapt approach to match shifting demands/situations
  • Rebound from setbacks
• Embrace Innovation
  • Create new and better ways to approach challenges and develop solutions
  • Learn through experimentation
  • Encourage feedback and seek opportunities to work better/smarter/faster
  • Show personal commitment and take action to continuously improve
• Create Diversity and Foster Collaboration
  • Actively bring, seek, engage and honor diverse perspectives
  • Identify and address barriers to inclusion to ensure equity and center belonging
  • Work collaboratively and build partnerships to meet shared objectives

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While this is primarily a sedentary role, the employee is regularly required to talk and hear. The employee is also required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. TASC participates in E-Verify.

TASC is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, gender expression, pregnancy, national origin, citizenship status, disability, genetic characteristics, sexual orientation, marital status, domestic partner status, military status, protected veteran status, disability status or any other characteristic protected by law.

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. TASC participates in E-Verify.

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