Employee Benefits Jr. Account Manager

Position Title: Employee Benefits Jr. Account ManagerClassification: Non- Exempt

Reports To: Department Team Leader Hours: Full Time

Location: Denver

Position Summary

This is an Jr-level position working to provide support to Account Management team in handling and processing new and renewal lines of coverage.

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Life Insurance

Disability Insurance

Evenings Off

Career Growth Opportunities

Assist Account Manager and Producer with processing:

• Responsible for acting as back up contact between clients and insurance carriers.
• Responsible for retaining clients through first-class customer service.
• Ability to create open and clear communication with clients, and carriers to ensure accurate and timely responses occur between all parties.
• Communicate due dates, timelines, and expectations to clients and Client Advisors.
• Assist AM in managing renewals, including preparing spreadsheets, bid process, implementation of new plans.
• Prepare Benefit Guides for Open Enrollment. Request all carrier materials, coordinate carrier attendance, etc. Conduct open enrollment meetings.
• Develop employee memos for clients to communicate renewal changes, benefit changes, etc.
• Enter all correspondence, renewals, and new groups into Epic.
• Future responsibilities for technology resources and tools (enrollment system, electronic application.)
• Bill audits
• Set up new groups in benefit HRIS.
• Ability to work on additional projects that supports the overall development and advancement of the Employee Benefits team.
• Other duties as assigned.

Qualifications:

Education and Experience:

• High School diploma or equivalent required
• Knowledge of or experience in the insurance industry preferred.
• 6 months to a year of experience in Employee Benefits experience
• Life, Accident & Health License preferred, but not required

Required Job Knowledge and Skills:

• Ability to maintain cooperative working relationships with a variety of citizens and agency staff
• Proficient in a variety of computer software applications used by the agency, including MS Word, Excel, Outlook and PowerPoint; EPIC; as well as the Internet and Carrier Web Sites
• Ability to establish and develop strong relationships with clients, carriers, trusted business partners and coworkers
• Good organizational and time management skills

Physical:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate verbally and to listen for instructions and information. The employee is also required to sit for long periods of time often in front of a computer monitor and operate a computer keyboard. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.