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Form of workCaddo Parish Schools Job Description
Job Title: Administrator, Employee Assistance Program
Grade: Grade B
Department: Certified Personnel
Prepared By: Emily L. Stanford
Prepared Date: October 30, 2023
Approved By: Leisa G. Woolfolk
Approved Date: November 2, 2023
SUMMARY
Develops, implements and maintains the Employee Assistance Professional Services. Provides employee evaluations, assessments, counseling, and referrals for personal problems affecting job performance standards. Oversees and manages all aspects of the organization's EAP services. Provides employees information through a clearinghouse service. Participates in planning, evaluating and implementing Assistance Programs for the school system. Maintains confidential records. Produces reports on program results.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Employee Assistance Program Supervisor plays a crucial role in promoting the mental and emotional well-being of employees, fostering a healthy work environment, and contributing to the overall success of the organization.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring recommendations, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Ability equal to that resulting from satisfactory completion of courses required for graduation from an accredited college or university with a Master's degree in Social Work, Psychology, Counseling or related field. State licensure of a mental health professional (e.g., LPC, LCSW, LP). Fifteen years of experience in counseling and mental health support, with a minimum of five years in a supervisory or leadership role preferred. Capability equivalent to that normally achieved through 20 years of progressive professional experience in public administration, psychology, social work, drug/alcohol treatment, human/race relations, and/or equal opportunity programs and Employee Assistance Program administration: Other Preferences:
Substance Abuse Prevention (SAP) Certification
Employee Assistance Program (EAP) Certification
PERSONAL CHARACTERISTICS
Ability to plan, organize and implement programs. Ability to work tactfully and harmoniously with staff, schools, agencies, parents and the public. Physical stamina and emotional stability to work effectively under pressure and keep all aspects of the job under control. Ability to hold records, reports, and conversations in confidence. Neat, well groomed, and appropriately dressed appearance.
SKILL RELATED
Skill in the area of public administration, public/private organizational development and management, human relations. Skill in the teaching, rehabilitation, assessment, counseling and establishing treatment modalities. Understanding of confidentiality and ethics in mental health counseling.
LANGUAGE SKILLS
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to inquiries or complaints from employees, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or board of education.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand and walk.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
PROFESSIONAL CONDUCT
Employee acknowledges that he/she is required to maintain a high standard of professional conduct. Breach of said professional conduct includes but is not limited to: neglect of duty, dishonesty, engagement in acts that are contrary to CPSB policy, unlawful activities, or any other conduct which is seriously prejudicial to the school system.
CHAIN OF SUPERVISION
Director of Certified Personnel
TERMS OF EMPLOYMENT
260 days
Employee Name: SSN: ________-____________-________
(Type or Print)
Employee Signature Date
Job Title: Administrator, Employee Assistance Program
Grade: Grade B
Department: Certified Personnel
Prepared By: Emily L. Stanford
Prepared Date: October 30, 2023
Approved By: Leisa G. Woolfolk
Approved Date: November 2, 2023
SUMMARY
Develops, implements and maintains the Employee Assistance Professional Services. Provides employee evaluations, assessments, counseling, and referrals for personal problems affecting job performance standards. Oversees and manages all aspects of the organization's EAP services. Provides employees information through a clearinghouse service. Participates in planning, evaluating and implementing Assistance Programs for the school system. Maintains confidential records. Produces reports on program results.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Essential duties and responsibilities include the following. Other duties may be assigned.
- Team Leadership and Management:
- Directs and advises personnel on the Employee Assistance Programs (EAP) responsibilities, policies and programs
- Supervises all personnel assigned to the EAP office
- Serves as an EAP authoritative program data source for the directors and supervisor on Employee Assistance matters; uses interviews, surveys, and other techniques to provide information and guidance on preventing and eliminating conditions causing job and social problems
- Program Development and Enhancement:
- Continuously assesses the effectiveness of the EAP program and recommends improvement to meet evolving employee needs
- Collaborate with HR and senior management to develop and implement policies, procedures, and initiatives related to mental health and well-being
- Organizes and performs drug and alcohol abuse and other substance abuse activities
- Lectures and conducts discussions in support of Employee Assistance drug and alcohol abuse supervisors and other employee education programs
- Coordinates employee drug and alcohol abuse educations
- Evaluates education program activities
- Employee Counseling and Support:
- Provides crisis intervention and counseling services to employees facing personal or work-related challenges
- Performs employee and family member's evaluations, assessments, counseling and referrals
- Identifies and organizes helping resources
- Initiates and maintains substance abuse and other employee case files
- Performs telephone-counseling services
- Manages and participates in the advisor committee activities
- Ensures confidentiality and ethical standards are maintained in all EAP interactions
- Promote the availability of EAP services and encourage employee utilization
- Resources Referral and Networking:
- Builds and maintains a network of external resources, including mental health professionals, legal advisors, and financial counselors
- Identities exiting and potential community opportunities and resources
- Provides referrals to external specialists when needed, ensuring employees receive comprehensive support
- Develops, coordinates and monitors action oriented health plans
- Participates in organizational advisory council on health activities
- Presents briefings in support of health and wellness opportunities and human relation activities
- Conducts lectures, group discussion, and seminars to improve the employee relations
- Program Promotion and Education:
- Develops and implements strategies to promote the EAP program to employees through various communication channels
- Conducts training sessions and workshops on mental health and well-being topics to increase awareness and utilization of EAP services
- Coordinates scheduling of health and wellness programs and education
- Data Analysis and Reporting:
- Collects and analyze data related to EAP program utilization, employee feedback, and outcomes
- Generates regular reports to measure effectiveness of the program and identify areas for improvement
- Compliance and Legal Considerations:
- Ensures compliance with all relevant laws and regulations related to EAP services
- Stays informed about changes in legislation affecting Employee Assistance Programs
The Employee Assistance Program Supervisor plays a crucial role in promoting the mental and emotional well-being of employees, fostering a healthy work environment, and contributing to the overall success of the organization.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring recommendations, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Ability equal to that resulting from satisfactory completion of courses required for graduation from an accredited college or university with a Master's degree in Social Work, Psychology, Counseling or related field. State licensure of a mental health professional (e.g., LPC, LCSW, LP). Fifteen years of experience in counseling and mental health support, with a minimum of five years in a supervisory or leadership role preferred. Capability equivalent to that normally achieved through 20 years of progressive professional experience in public administration, psychology, social work, drug/alcohol treatment, human/race relations, and/or equal opportunity programs and Employee Assistance Program administration: Other Preferences:
Substance Abuse Prevention (SAP) Certification
Employee Assistance Program (EAP) Certification
PERSONAL CHARACTERISTICS
Ability to plan, organize and implement programs. Ability to work tactfully and harmoniously with staff, schools, agencies, parents and the public. Physical stamina and emotional stability to work effectively under pressure and keep all aspects of the job under control. Ability to hold records, reports, and conversations in confidence. Neat, well groomed, and appropriately dressed appearance.
SKILL RELATED
Skill in the area of public administration, public/private organizational development and management, human relations. Skill in the teaching, rehabilitation, assessment, counseling and establishing treatment modalities. Understanding of confidentiality and ethics in mental health counseling.
LANGUAGE SKILLS
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to inquiries or complaints from employees, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or board of education.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand and walk.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
PROFESSIONAL CONDUCT
Employee acknowledges that he/she is required to maintain a high standard of professional conduct. Breach of said professional conduct includes but is not limited to: neglect of duty, dishonesty, engagement in acts that are contrary to CPSB policy, unlawful activities, or any other conduct which is seriously prejudicial to the school system.
CHAIN OF SUPERVISION
Director of Certified Personnel
TERMS OF EMPLOYMENT
260 days
Employee Name: SSN: ________-____________-________
(Type or Print)
Employee Signature Date
