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Form of workI. JOB DESCRIPTION SUMMARY:
Under general supervision, performs operational tasks related to the admission of inpatients and outpatients coming to the Emergency Department of GBMC. Ability to multitask in fast paced atmosphere while maintaining GBMC values for initial customer service contact. Escort patients as necessary to ED from general waiting room and to radiological areas when necessary. Replenishes clinical supplies and checks clinical carts as assigned. General participation in promoting efficient flow of multi-unit environment.
Under general supervision of the RN or MD, provides clinical support to unit staff in the care of patients and families
EducationHigh school or GED. Graduate from an accredited CNA program AND graduate from an accredited paramedic or EMT program.
Experience
Minimum one year hospital or related experience.
Skills
§ Thorough knowledge and understanding of the defined triage criteria, including all levels of care and complaints treated within urgent care versus emergent care.
§ Skill in providing customer service.
§ Courteous and compassionate interpersonal skills necessary to interact with patients, visitors, physicians, and other staff.
§ Skill in problem solving.
§ Ability to anticipate and prioritize needs of patients and staff and multitask in stressful situations autonomously.
§ Skill in using computers.
§ Thorough knowledge of role expectations and scope of practice.
§ Ability to partner with RN/MD staff.
§ Knowledge in medical terminology preferred.
Licensures, Certifications
§ Current and valid CNA license
§ Current EMT-B or Paramedic certification
§ Current CPR Certification
Physical Requirements
§ Ability to walk and stand up to ninety percent (90%) of work time and ability to lift and position patients.
Working Conditions
§ Normal patient care environment. May have exposure to excessive noise, dust, temperature and the like.
§ Clinical environment with potential for rapid change. Varied levels of stress with exposure to unpleasant conditions.
Conditions of Employment
§ Successful completion of a Maryland Board approved basic skills testing and orientation.
§ Maintain current certification with MBON
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