Emergency Department Navigator - Community Outreach

Job Description

Provides underserved patients and their families with culturally appropriate non-clinical support and information in the Emergency Department and primary care clinics. Navigates patients and families to health and social services in the community and coordinates community-based care referrals. Emphasizes the importance of a medical home and proper utilization of the Emergency Department and outpatient clinics.

CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women’s services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center.

• High School Diploma or GED required
• Associate Degree or completion of a certified Community Health Worker training program preferred
• Previous experience with healthcare provider or community-based organizations
  
• Computer literacy
• Crisis Prevention Intervention (CPI) training preferred
• Significant experience and knowledge of medical service delivery and community-based health and social services
• Knowledge of the uninsured and underserved populations in area
• Cultural Competence/Humility
• The skill and knowledge competencies identified in the National Community Health Advisor Study, in June 1998, for Community Health Workers. These include communication skills, capacity-building skills, interpersonal skills, service coordination skills, advocacy skills, teaching skills, organizational skills, and broad knowledge about community health issues and social services.
• BLS certification preferred

Full Time

EEO is the law - click below for more information:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

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5 DAYS - 8 HOURS

184384

Emergency Department Navigator - Community Outreach

CHRISTUS Santa Rosa

Patient Care

CHRISTUS Santa Rosa Hospital Westover Hills

FULL TIME