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SalaryRecruitment Information
Recruitment Number 23-0498
These positions are located within the Department of Human Services in the Benefit, Employment and Support Services Division (BESSD).
Salary: $3,449 to $4,364 per month (SR-12, Step C to I).
Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.
The period of eligibility for this recruitment will be three (3) months for applicants who meet Minimum Qualification Requirements.
WIKIWIKI HIRE PILOT PROJECT
Wikiwiki Hire is an additional and faster way you may be considered for specific job vacancies. To participate, you must meet the minimum qualification requirements and public employment standards of the class of work or position. You must be an active candidate on the eligible register in order to be interviewed and considered for an appointment. If you qualify for Wikiwiki Hire, more information about this program will be included with your Notice of Examination Results and Eligibility.
Duties Summary
BESSD provides eligible clients with monthly benefits that supplement such essentials as food, clothing, and shelter. BESSD Eligibility Workers determine the initial and continuing eligibility of applicants/recipients for the financial assistance and supplemental nutrition assistance programs.
As an entry level trainee, the Eligibility Worker I receives training in the philosophy, goals, functions, policies and procedures of State and Federal Public Assistance programs; recommends and/or determines eligibility for public assistance on selected cases; and performs other related duties as assigned.
Minimum Qualification Requirements
To qualify, you must meet the following requirements:
Education Requirement: Applicants must possess experience which demonstrated a high degree of verbal skill and the ability to read, comprehend and apply written directions and perform basic mathematical computations, including percentages and averages. This experience may be met from part-time and/or unpaid work. There must, however, be evidence that participation was on a continuous basis but not necessarily on a full-time normal work basis. This requirement may also be met by possession of a high school diploma, or equivalent.
General Experience Requirement: Three (3) years of work experience which involved public contact work that required providing information, answering questions and inquiries, and explaining policies, rules, and regulations in person or by telephone; and utilizing a computer to retrieve and enter data.
Substitution Allowed: Successful completion of thirty (30) semester credit hours of coursework from an accredited college or university may be substituted for the General Experience on a year-for-year basis.
The information provided above represents a summary of the complete Minimum Qualification Requirements.
03082:052919:03:MA
Other Information
PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM
The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.gov/manage-loans/forgiveness-cancellation
ELECTRONIC NOTIFICATION TO APPLICANTS
The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.
Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.
TESTING INFORMATION
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.
In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.
Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.
