Eligibility Specialist

Duties
- Conduct eligibility assessments and determine program eligibility for individuals seeking assistance.
- Collect and verify required documentation from applicants.
- Assist individuals in completing application forms accurately and thoroughly.
- Provide information and guidance to applicants regarding program requirements and available resources.
- Conduct interviews with applicants to gather necessary information for eligibility determination; performs complex math calculations.
- Maintain accurate and up-to-date records of all client interactions and eligibility determinations.
- Collaborate with other team members to ensure efficient and effective service delivery.

Skills
- Strong knowledge of social work principles and practices.
- Experience in conducting motivational interviewing techniques.
- Knowledge of Section 8 housing assistance programs is a plus.
- Ability to handle crisis situations with empathy and professionalism.
- Excellent communication skills, both written and verbal.
- Strong organizational skills and attention to detail.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $18.47 - $25.85 per hour

Expected hours: 40 per week

Benefits:

• AD&D insurance
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• paid work-related: 1 year (Required)

Language:

• English/Spanish (Preferred)

Ability to Relocate:

• Walla Walla, WA 99362: Relocate before starting work (Required)

Work Location: In person