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Form of workJob Description
Electronic Shop Technician
Job Description:
A fully qualified technician, the Shop Technician applies a broad working knowledge of electronics to a wide variety of assignments through the application of technical concepts, practices and procedures. The incumbent generally is a member of the customer support team and works on moderately complex work orders with normal to critical deadlines, and typically operates independently to troubleshoot hardware/software equipment problems, and to set up, install, configure, maintain, relocate, and/or repair a variety of electronic computing and communications equipment, software and/or peripherals. Works with general oversight on more complex assignments.
Essential Job Duties
Performs bench-level preventive hardware maintenance, replacement and repair to sub-assembly/component level hardware.
Troubleshoots hardware, software, and/or operating problems. Uses basic and specialized test equipment to diagnose, analyze and resolve errors.
May troubleshoot related communications problems e.g., in a LAN environment, applying a knowledge of wiring, standard cable connections and read blueprint/schematic/equipment drawings.
Sets up, assembles, installs, configures, reconfigures, modifies, moves and/or relocates hardware/software at ACS or client site for regular or special function use. Ensures upgrades are configured and installed on schedule.
Uses standard hand and power tools and technical manuals.
May work with multiple vendors, manufacturers.
Maintains work order documentation, technical schematics and diagrams.
Education and Typical Years Experience
Vocational, trade school, or military technical training or an associate degree in electrical, electronic technology, or equivalent work experience. 3-5 years progressively responsible experience, demonstrating familiarity with a broad range of electronic equipment
Work Schedule: Mon-Fri 8am-5pm
Starting Salary: $22.00 - $25.00
ESP Culture Statement
Your ability to work with in our culture is critical for your success.
If you can commit to and live with the following principles, you’re the type of person that will be successful and help our company thrive. If you feel this level of engagement is not right for you or you’re not willing to participate with us at this level, then we’re not a good fit for you.
Our expectation is that you’ll take the steps necessary to do what you say you’re going to do and be accountable for your actions. In other words, “live above the line.”
We know not everyone is ready for this level of performance and we appreciate the honesty for anyone that decides this is not right for them.
On the other hand, you would make an ideal candidate to join our company if you’re willing to follow the “above the line” principles.
Accountability: See it, own it, solve it, do it. Become part of the solution. Respect others and their feelings. Act now.
Ask the question “what else can I do?”
Asked the question “what coaching do you have for me?”
What can I do better?
Personal ownership and pride
Reject average
Show others that you care
Hold each other accountable
Steve Phelan
President, ESP Enterprises, Inc.
