Address
Form of work1. Opens and sorts incoming mail.
2. Collects hospital discharge records and uses hospital discharge list to reconcile receipt of paper charts.
3. Prepares the paper medical record for scanning.
4. Scans and indexes paper documents into the EMR.
5. Electronically analyzes, reanalyzes, and assigns signature deficiencies to the appropriate practitioner in the Chart Completion Module.
6. Performs quality reviews of scanned and interfaced images in the EMR and verifies the quality of image, accuracy of patient name, appropriate bar code, account number and document type.
7. Resolves issues with scanned and interfaced documents.
8. Maintains Turn-Around-Time (TAT) for prepping, scanning, analysis, and quality control of documents.
9. Sorts and scans loose sheets into EMR accurately on a daily basis.
10. Retrieves, signs out, and delivers hybrid Medical Records as requested for patient care, correspondence, studies, or audits.
11. Performs file maintenance and prepares records for offsite storage.
12. Responds to requests for patient information in a timely manner.
13. Processes and files Advanced Healthcare Directives in accordance with Federal and/or State Statutes and Hospital/Departmental procedures.
14. Performs other job related duties and assignments as requested.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Hospital's
commitment to CARES: compassion, accountability, respect, excellence and service
Ability to read, write and communicate in English.
High School Diploma or GED.
12 months experience utilizing an Electronic Medical Records (EMR) system OR successful passage of the Medical Record Department Qualifying test OR 12 months continuous experience within the past 3 years as a Health Record Clerk, Health Record Technician or Health Record Analyst.
Successful passage of basic Medical Terminology course OR successful passage of the CCH Medical Terminology exam.
Basic knowledge of Microsoft Word, Excel, and Outlook.
Excellent customer service skills with the ability to communicate efficiently.
Exceptional organizational skills with attention to detail.
Ability to problem solve, organize and prioritize workload to meet turn-around-time benchmarks.
