Ehr Super User And Training Support Manager

Salary: $59,331.12 - $78,955.29 Annually
Location : 200 Piedmont Ave. SE Atlanta, GA
Job Type: Full Time Salaried
Job Number: 2023-07538
Division/Section: Office of Public Health Informatics
Opening Date: 11/15/2023
Closing Date: 12/3/2023 11:59 PM Eastern
Description
Pay Grade: N
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Who we are. We protect lives.The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.
What we offer. As a member of the Georgia Department of Public Health team, you will join a passionate group of individuals who are dedicated to making an impact. No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:

• Make a Professional Impact - Build your career where it matters and protect lives in the community where you live, work, and play
• Enjoy Workplace Flexibility - Experience flexibility in how you work so you can be your best self for you and Georgia Residents
• Work with a Dynamic and Diverse Team- Collaborative and inclusive way of working where employees share ideas and leverage collective strengths
• Achieve Career Longevity - Countless opportunities for continuous learning/development that support a long-term career
• Take Part in a Hands-on Working Culture - Unique culture of active engagement and problem-solving, no matter your role
• Feel Pride in Where you Work - Be part of making an impact in public health alongside dedicated people just like you.

As a EHR SuperUser and Training Support Manager within the Office of Public Health Informatics, at the Georgia Department of Public Health, you will join a dedicated group of public health professionals that help support the overall mission and vision of protecting lives of Georgian residents in a variety of ways.
Job Responsibilities

• Assist in developing and coordinating an overall training plan for clinical, billing, and clerical elements of the EHR system in collaboration with district and state partners.
• Coordinate and monitor certification and Training for EHR system.
• Provide ongoing assessment of current and future training needs for EHR system and create annual education plan for staff.
• Recruit Super Users/Champions in each district across the state to help support training for staff.
• Serve as a broad subject matter expert for training and Training materials associated with EHR implementation.
• Provide EHR-related support staff with guidance and support to effectively manage and support the efficient delivery of public health services at the District/county level.
• Work closely with local district management and staff to understand and support their training needs.
• Collaborate with district staff to ensure that full EHR functionality and benefits are equitably available to all Georgians.
• Perform data/systems analysis and provide analytical insights and direction on training program development.
• Participates in the EHR User and Training groups to learn more about the product to guarantee the agency is functioning at the highest level possible with the utilization of the record.

Minimum Qualifications
Doctorate degree in a related filed from an accredited college or university AND Two years of management/supervisory experience in health care services OR Two years at the lower level or position equivalent (HCM011)
OR
Master's degree in a related field from an accredited college or university AND Three years of management/supervisory experience in health care services
OR
Bachelor's degree in a related field from an accredited college or university AND Four years of management/supervisory experience in health care services.
Note: Some positions may require certification and/or licensure.
Preferred Qualifications:

• Excellent project management skills, including managing multiple projects.
• Highly adaptable to changing situations.
• Prior experience training staff in an EHR system.
• Experience with creating training plans.
• EHR certification.
• Demonstrable competency in business analysis, technology implementation, change management, partner relationships, problem solving, project management, training, technical support, teamwork, compliance, quality control, analytics, and reporting.

Additional Information
Georgia Department of Public Health Commissioner and leaders encourages all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being.
The use of wellness breaks during the workday is authorized to support this philosophy and assist employees in meeting their wellness goals. A maximum of 30 minutes in a given workday may be used to engage in wellness activities, generally in the form of two 15-minute breaks or one 30-minute break.
Employment Information
All approved teleworking employees must reside within the state of Georgia and depending on the responsibilities of the position, must live within reasonable driving distance of the agency's primary worksite and be able to report to the office when required.
Current State employees are subject to State Personnel Board rules regarding salary.
DPH accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DPH will contact educational institutions to verify degree, diploma, licensure, etc.
The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check.
As an employee of DPH, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: DPH-HR@dph.ga.gov.
DPH is an Equal Opportunity Employer
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
Standard Benefits for FULL Time Salaried Employees
In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan, deferred compensation, 13 paid holidays, vacation & sick leave, dental, vision, long term care, and life insurance.
No benefits are offered for part time employees.
01
The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. We do not accept additional information after your application has been received by the Personnel Department. Do you accept these conditions?

• Yes
• No

02
What is your highest level of education completed?

• Doctorate's Degree
• Master's Degree
• Bachelor's Degree
• Associate's Degree
• High School Diploma
• GED

03
Are you a current or former employee of the State of Georgia? If yes, please enter your employee ID number.
04
How many years of experience do you have in training?

• Less than 1 year
• 1-3 years
• 3-5 years
• 5-10 years
• More than 10 years

Required Question