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- Bachelor’s degree in Healthcare, Nursing, Business or Computer/Information Sciences OR an equivalent level of professional experience.
- Strong computer skills including Windows, Outlook, Word, Excel, Visio, and PowerPoint.
- Analyst will be certified or proficient in assigned application or will become proficient within the assigned app within three months of hire.
- Understanding of the implementation and/or maintenance of Electronic Medical Record systems.
- IT or operational knowledge of clinical or revenue cycle processes in one or more areas of a hospital, clinic, or business office.
- Understands Healthcare operations and structure, general requirements in an integrated delivery system, and use of IT applications in the practicing healthcare environment.
- Technical expertise in subject matter areas demonstrated by documented experience in analysis, process design and workflow, research, installation/implementation and support of EMR systems.
- Ability to independently prioritize work assignments, meet deadlines and manage multiple projects and/or priorities.
- Effective team player.
- Excellent communication and organizational skills.
- Professional etiquette and customer service oriented.
- Able to travel up to 50% and take call as needed.
- Able to provide support to facilities on holidays, nights, and weekends.
- One year industry related experience in IT/Clinical setting or within applicable area in healthcare operations, preferred.
- Prior experience in EMR implementations and/or support is preferred.