Ehr Analyst Implementation Wfh

Introduction

The EHR Implementation Analyst is actively engaged in end user interaction, workflow analysis, design, build, training and on-site support to implement HCA Physician Services Group’s (PSG) eClinicalWorks Electronic Health Record functionality and HCA business process and compliance standards. Further responsibility may include partnering directly with physician practices to optimize their use of PSG’s EHR platform to ensure the ongoing success of their practice. The Analyst consistently executes the PSG implementation and optimization approach, including risk and issue identification, mitigation and resolution, travel to each site to meet with end users, and act as a primary contact for system users.

Assists the EHR Manager, EHR Director or Division EHR Manager in conducting the first introductory meeting with practice staff and physicians to introduce the project and educate the practice about the implementation process and expectations.

Job Summary and Qualifications

• Travel to client sites and train end-users (providers, clinical, and billing staff) on eClinicalWorks software.
• Executes implementation tasks for assigned practices following HCA standards.
• Assists with Optimization project work as needed and when directed by EHR Manager and EHR Director.
• Uses tools, reports and resources to identify and prioritize providers to be implemented or optimized through the coordination of EHR Manager and EHR Director; provides control and status updates of implementation or optimization tasks according to project schedule.
• Works collaboratively with IT&S to identify critical issues with hardware and other equipment in practices when needed.
• Works collaboratively with Division EHR Manager and Analyst(s) to ensure an efficient and smooth implementation is accomplished, utilizing all resources available during the implementation.
• Conducts practice-specific workflow analysis and design, documenting current state workflows and assisting the practice in making future state workflow decisions based on the successful use of the PPMS or EHR application.
• Works collaboratively with Clinical Application Manager while optimizing and implementing for critical workflow assessments and workflow application.
• Stays current and informed on Government Program policies, compliance and regulatory guidelines, including Meaningful Use and Physician Quality Reporting System (PQRS).
• Functions as primary liaison between the practice, the interface team, and vendor on all interface calls.
• When applicable, functions as primary liaison between EHR Manager, market leadership including Area and Market Managers, Division Operations Officer, Division Vice President, CIO, Medical Director and others as appropriate in the division.
• Drives resolution of end user issues; works with all parties to prioritize issues and offer solutions.
• Serves as a Subject Matter Expert (SME) of eClinicalWorks and responds to inquiries from PSG providers and staff to ensure efficient and timely actions are taken.
• Works with physicians, business staff and other clients to understand and research customization requests.
• Provides on-site go-live support
• Coordinates the transition of the practice to the Division EHR Analyst support model following agreed upon post go-live support period to ensure a smooth transition.
• Establishes and monitors key success criteria and helps to collect return-on-investment metrics.
• Assists with ongoing development of coaching programs for new providers, system changes, project implementation, upgrades, recommendations and support; captures best practices and shares with PSG providers.
• Assists providers with optimizing their dictation activity (if applicable) through the creation of favorites, auto text, macros, commands and other efficiency tools.
• Conducts regularly scheduled Optimization visits to the practice location following approximately 60 days of post go-live activity to ensure the practice team is using the application to its fullest potential.
• Adheres to HCA on-boarding activities, including train-the-trainer, competency assessments, and the HCA Code of Conduct.
• Attends regularly scheduled meetings with EHR team including teleconference, WebEx, and on-site group meetings
• Stays abreast of system changes and updates as well as organizational policies, procedures and workflows related to the eClinicalWorks software.
• Completes all assigned learning activities (ex: HealthStream, Lunch & Learn Knowledge Checks) according to the EHR team guidelines.

EDUCATION:

• Bachelor’s degree in business, computer science, health care or related field preferred.

EXPERIENCE:

• Minimum of 3-5 years’ experience in information systems training, implementation and/or project management.
• eClinicalWorks (eCW) experience required.
• Related experience must include clinical implementation experience with additional organizational or project leadership experience.

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Physician Services Group is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare’s graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcare's commitment to the care and improvement of human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our EHR Analyst Implementation WFH opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.